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Ticketing and Reservation Officer

a Reputable Travel & Tourism Organization - TeamAce Limited

Job Summary

  • As the Ticketing and reservation Officer, you will be responsible for managing flight reservations, ticket issuance, rebooking, cancellations, and other travel-related requests while providing excellent customer service.

Responsibilities

  • Manage flight reservations, ticket issuance, rebooking, cancellations, refunds, and other ticketing requests accurately and efficiently.
  • Provide customers with information on flight schedules, fares, travel options, baggage requirements, and applicable airline policies.
  • Handle customer inquiries and resolve ticketing-related issues promptly while maintaining a high standard of customer service.
  • Maintain accurate booking and transaction records while coordinating with airlines and other travel partners to ensure seamless service delivery.

Requirements

  • Bachelor's Degree or HND in Tourism, Hospitality Management, Business Administration, or a related field.
  • 1–2 years of relevant experience in ticketing, reservations, or travel operations within the Travel & Tourism industry.
  • Proficiency in Global Distribution Systems (GDS) such as Amadeus or similar ticketing / reservation software is an added advantage.
  • Strong understanding of airline reservations, ticketing procedures, fare rules, rebooking, cancellations, and customer service.

Salary
N200,000 – N250,000 Monthly.

Application Closing Date
14th October, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Vacancy posted 22 hours ago
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