Cards Fulfillment Officer (Intern)
Temporary
Renmoney
Card Issuance & Fulfilment
· Manage the end-to-end card fulfilment process from card request to customer delivery.
· Coordinate card personalization with card processors and personalization bureaus.
· Ensure timely printing, packaging, and dispatch of debit and credit cards.
Inventory & Stock Management
· Maintain accurate records of card inventory (blanks and packaging materials).
· Monitor stock levels and initiate reorders to prevent stockouts.
· Reconcile inventory regularly and investigate discrepancies.
Vendor & Logistics Coordination
· Liaise with card vendors, personalization bureaus, and courier partners.
· Track card deliveries and ensure timely distribution to customers.
· Resolve fulfilment issues such as delayed or lost cards.
Process Monitoring
· Monitor service level agreements (SLAs) for card production and delivery.
· Maintain documentation and reports on card fulfilment activities.
· Identify process improvement opportunities to enhance efficiency.
Compliance & Risk Management
· Ensure card handling complies with PCI DSS and internal security policies.
· Safeguard card inventory and sensitive customer information.
Requirements
Key Skills
· Operations management
· Vendor coordination
· Inventory management
· Attention to detail
· Process improvement
Vacancy posted 25 days ago
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