Sales & Account Manager

Job title : Sales & Account Manager

Role Summary

• The Sales & Account Manager drives revenue and owns key relationships. You bring in new B2B and partner business, grow and retain existing accounts, and represent GoCaby as we expand across Nigeria and Africa.
• This is a target-driven role for a strong closer who can also nurture long-term partnerships in mobility and logistics.

Key Responsibilities

• Identify, prospect, and acquire new clients (businesses, merchants, and logistics partners) to grow delivery volume and revenue.
• Own and grow a portfolio of key accounts; build long-term relationships and maximize retention and lifetime value.
• Hit and exceed monthly and quarterly revenue and acquisition targets.
• Manage the full sales cycle: lead generation, pitching, negotiation, closing, and onboarding.
• Negotiate pricing and contracts that win business while protecting margin and unit economics.
• Serve as the primary point of contact for accounts; resolve issues quickly and recover at-risk relationships.
• Gather market and competitor intelligence and feed it back to leadership.
• Support entry into new cities/markets by building the initial customer base.
• Maintain an accurate pipeline and provide regular sales forecasts and reports.

Requirements

• 2+ years in sales, business development, or account management (B2B preferred).
• Proven track record of hitting or exceeding sales targets.
• Strong negotiation, presentation, and relationship-building skills.
• Self-driven, target-oriented, and comfortable with cold outreach and closing.
• Good commercial judgment and understanding of pricing/margin trade-offs.

Nice to have:

• Existing network in logistics, retail, e-commerce, or FMCG.
• Experience selling in mobility/logistics or a high-growth startup.
• CRM proficiency (pipeline management and reporting).

Success metrics (first 6 months):

• New clients acquired, revenue/GMV generated, account retention rate, pipeline health, and quota attainment.