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Search Results: 12 vacancies
- ..., and activation frameworks (e.g., AARRR). ~ Rewards & Loyalty Program Management ~ Hands-on experience with onboarding tools, CRM, push/email systems, and basic data tools (e.g., Mixpanel, Amplitude). ~ Strong ability to bridge technical development with behavioral...
- ...customers, resolving issues via support channels. Key Responsibilities: Handle inquiries via phone, WhatsApp, email, and CRM tools. Track and close customer complaints and technical tickets. Escalate complex issues as necessary. Maintain support quality...
- ...skills. Ability to handle challenging situations and resolve conflicts effectively. Familiarity with customer support software and CRM systems. This is a fantastic opportunity to shape the future of customer support in a growing iGaming company. If you’re a natural...
- ...Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent...
- ...Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Good knowledge of CRM tools and Microsoft Office (Excel, Word, Outlook). Customer-centric mindset with a positive and professional attitude. Must reside...
- ...Minimum of 5 years’ experience in multi-channel digital customer service management. Proficiency in Freshdesk or Zendesk, Power BI, and CRM reporting tools. Strong coaching, communication, and analytical skills. Application Closing Date 17th August, 2025. How to...
- ...listening, and patience when handling customer issues. Fast and accurate typing speed for live chat and email handling. Proficiency in CRM tools (e.g., Freshdesk, Zendesk) and digital service platforms. Application Closing Date 13th August, 2025. How to Apply:...
- ...training for continuous upskilling. Requirements ~2–3 years in a customer service supervisor or digital support leadership role ~ CRM tools (e.g., Zendesk), queue monitoring tools, Excel, coaching ~ Communication, leadership, conflict resolution, emotional...
- ...management skills Strong organizational skills Good communication and interpersonal skills Proficiency in MS Office, as well as CRM software. Salary ~ N70,000 – N80,000 / month. Application Closing Date 28th August, 2025. How to Apply: Interested...
- ...hardware troubleshooting, and queue management tools. Excellent leadership, communication, and coaching skills. Proficiency in using CRM platforms, ticketing systems, and Excel for reporting. Application Closing Date 17th August, 2025. How to Apply: Interested...
- ...agency banking, or POS support in fintech, telco, or microfinance. Hands-on experience with POS portals, Avaya/telephony systems, CRM/ticketing tools, and analytics platforms like Power BI. Strong interpersonal, analytical, and troubleshooting skills. Application...
- ...understand and explain complex products or services Ability to work independently and as part of a team Ability to build and maintain relationships with customers Ability to work under pressure and meet deadlines Ability to use CRM software and other business tools
PWAN GROUP
Ibadan, Oyoa month ago
