Supply Chain and Operations Manager

General Function & Key Objectives

• The Supply Chain and Operations Manager is responsible for overseeing and managing the company’s end-to-end supply chain, logistics, warehouse, inventory, and operational activities to ensure efficiency, cost-effectiveness, and timely delivery of products and services.
• This role involves coordinating with internal departments, suppliers, freight agents, logistics partners, and distributors to ensure seamless procurement, shipment, delivery, inventory management, and order fulfilment..

Key Responsibilities
Operations Management:

• Review and evaluate supplier quotations to ensure competitive pricing, quality, and favourable commercial terms before purchase orders are raised.
• Collaborate with the Finance, Procurement, and Sales teams to evaluate and select the most suitable vendors and suppliers.
• Oversee the preparation and processing of purchase orders on Zoho, ensuring accuracy and compliance with approved procedures.
• Monitor operational and logistics data to identify bottlenecks, inefficiencies, delays, and opportunities for process improvement.
• Communicate and negotiate effectively with suppliers and vendors to secure competitive pricing and favourable terms.
• Develop, implement, and monitor operational safety guidelines across supply chain and warehouse activities, including the appropriate use of safety equipment and forklifts.
• Coordinate and monitor logistics activities to ensure smooth pick-up, transportation, and delivery of orders.
• Monitor and follow up on supplier payment processes in collaboration with the Finance team.
• Track and trace orders from suppliers through freight agents to the final delivery point.
• Maintain strong, professional, and mutually beneficial relationships with suppliers, freight agents, distributors, and other business partners.
• Ensure that all operational activities are conducted in line with company policies, procedures, and business objectives.

Supply Chain Management:

• Develop, implement, and continuously review the company’s overall supply chain strategy.
• Monitor inbound and outbound shipments from suppliers through freight agents to client sites.
• Coordinate and monitor order fulfilment and delivery status to ensure timely delivery to clients.
• Research and identify cost-effective shipping, freight, and logistics procedures.
• Coordinate the request and collection of Goods Received Notes (GRNs) from clients following successful delivery.
• Ensure GRN documentation is properly processed and submitted to facilitate supplier and related payments.
• Proactively identify potential bottlenecks involving international and local freight agents and implement timely solutions.
• Monitor shipment timelines and proactively communicate delays or potential disruptions to relevant stakeholders.
• Ensure proper documentation and records are maintained for all shipments, deliveries, and supply chain transactions.
• Identify opportunities to improve supply chain efficiency, reduce costs, and enhance service delivery.

Inventory & Warehouse Management:

• Coordinate and supervise quarterly physical stock counts and ensure accurate inventory records.
• Monitor inventory levels and develop appropriate stock re-ordering and replenishment processes.
• Ensure effective warehouse management, including proper storage, organization, handling, and movement of inventory.
• Monitor stock movement and investigate discrepancies between physical stock and system records.
• Ensure proper documentation of goods received, issued, transferred, and dispatched.
• Implement measures to minimize stock losses, damages, obsolete inventory, and unnecessary holding costs.
• Ensure the warehouse is maintained in a safe, organized, and efficient manner.

Educational Qualifications

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Procurement, Transport Management, or a related field.
• A Master’s degree in Supply Chain Management, Business Administration, Operations Management, or a related discipline will be an added advantage.
• Professional certification in supply chain, procurement, logistics, or operations management, such as CIPS, CSCP, or similar, is an added advantage.
• Minimum of 5–7 years of relevant experience in supply chain, logistics, procurement, warehouse, or operations management, preferably within a trading, engineering, manufacturing, or industrial environment.

Application Closing Date
30th September, 2026.

How to Apply
Interested and qualifield candidates should send their CV to: using the job title as the subject of the email. ​​​​​​

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