Sales Manager

Position Summary

• The Sales Manager leads Arab Space's sales operations - driving revenue, growing the property portfolio, and making sure every client walks away with a genuinely good experience, not just a closed deal.
• This isn't a role you can do from behind a desk. You'll set the sales strategy, but you'll also be in the room for the big negotiations, coaching a Sales Consultant through a tricky client, or personally scouting a property that could be Arab Space's next great listing. You're expected to build a team that's good at selling and good to work with, and to keep the Freelance Realtor community growing alongside it.
• Above all, this role sets the tone. How you lead the sales team is how the sales team will treat every client that walks through the door.
• Arab Space operates in a sales-driven environment. As Sales Manager, you're expected to model that commitment for the whole team - through excellent client experiences, spotting opportunities as they come up, and protecting the brand's reputation in everything the department does.

Key Responsibilities
Sales Leadership & Revenue Growth:

• Set the strategy for hitting monthly, quarterly, and annual sales targets, and lead the team in actually getting there.
• Keep an eye on performance across the team and step in early when something's off track, rather than waiting for the numbers to confirm it.
• Put together sales forecasts and pipeline reports on a regular cadence.
• Spot where the market's opening up and where Arab Space should be pushing next.

Business Development & Property Scouting:

• Scout premium residential, commercial, and investment properties worth adding to the portfolio.
• Build real relationships with developers, landlords, investors, and estate managers - the kind that outlast any single deal.
• Keep a pulse on the Lagos real estate market and flag opportunities to Management before they're obvious to everyone else.
• Negotiate listing opportunities and partnerships where they come up.

Pipeline & Lead Management:

• Own the sales pipeline end to end, from a lead coming in to a transaction closing.
• Allocate leads fairly across the Sales Consultants, per the Sales Policy's Lead Allocation Policy.
• Make sure every lead is properly logged in the company's Lead Register - an unlogged lead is one that's easy to lose track of.
• Watch conversion rates and adjust the approach when they slip.

Client Relationships & Property Inspections:

• Build and personally maintain relationships with Arab Space's highest-value clients.
• Step into complex negotiations to support a Sales Consultant when a deal needs a senior voice.
• Personally attend inspections for major or strategic clients.
• Make sure every property is presentation-ready before a client ever sees it.
• Coach the team on running inspections that are genuinely informative, not just a walkthrough.

Freelance Realtor Community:

• Recruit, onboard, and build a real network of active Freelance Realtors, per the Freelance Realtor Policy.
• Run orientation for newly registered realtors and mentor them on prospecting, negotiation, and closing.
• Review realtor performance regularly and keep the relationship between freelancers and internal staff collaborative, not competitive.

Coaching, Performance & Team Development:

• Set clear expectations for each Sales Consultant and check in on progress regularly, not just at appraisal time.
• Run coaching sessions that actually improve how someone sells, not just morale-boosting chats.
• Support the Performance Management Policy's appraisal process, including Performance Improvement Plans where they're genuinely needed.
• Recognise strong performance publicly - it costs nothing and it matters.

Reporting & Cross-Functional Collaboration:

• Deliver weekly and monthly sales reports, revenue forecasts, and market intelligence to the Managing Director.
• Work closely with Marketing so campaigns generate leads worth having, and sales feedback actually shapes the next campaign.
• Coordinate with Marketing and the Videographer on property launches so nothing feels disjointed to the client.

Company-Wide Responsibilities:
Beyond the specifics of the role, everyone at Arab Space is expected to:

• Represent Arab Space professionally in every interaction, not just the client-facing ones.
• Protect confidential company and client information, per the Confidentiality and Data Protection Policies.
• Follow all company policies and procedures, and help others do the same.
• Take part in required meetings and training.
• Share what you know - mentoring colleagues isn't optional here, it's part of how the team gets better.
• Arab Space operates in a sales-driven environment, and every role - including this one - is expected to support the company's commercial success: through excellent client experiences, spotting opportunities where they arise, and protecting the brand's reputation.

Key Relationships
Internal:

• Managing Director
• Marketing Manager
• Content Creator & Social Media Manager
• Videographer
• HR & Business Development Manager
• Sales Consultants and Freelance Realtors

External:

• Clients and prospective buyers
• Property developers and landlords
• Investors and estate managers
• Strategic partners

Key Performance Indicators (KPIs)
Performance in this role is measured against indicators including, but not limited to:

Revenue & Sales:

• Monthly revenue target achievement
• Number of sales closed
• Sales conversion rate
• Average sales cycle length
• Revenue growth

Business Development:

• New property listings secured
• Strategic partnerships established
• Property scouting success rate

Client Experience:

• Client satisfaction rating
• Client retention rate
• Referral rate
• Complaint resolution

Team Performance:

• Team sales target achievement
• Individual staff performance
• Freelance Realtor productivity
• Staff retention
• Coaching sessions conducted

Operational Excellence:

• Accuracy of sales reports
• Lead Register compliance
• Timeliness of reporting
• Forecast accuracy

Requirements
Qualifications:

• A Bachelor's Degree in Business Administration, Marketing, Estate Management, Real Estate, or a related field.
• Relevant professional certifications are an advantage, though not required.

Experience:
Applicants should have:

• 3–5 years' experience in commercial real estate or luxury property sales.
• Experience managing a sales team, with a track record of actually hitting targets, not just setting them.
• Experience in business development and relationship management.
• A solid grasp of the Lagos luxury real estate market.
• Must currently reside on Lagos Island.

Core Competencies:
These apply to every role at Arab Space, not just this one - they're what we look for and coach toward regardless of department:

• Customer Focus
• Accountability
• Integrity
• Teamwork
• Communication
• Problem Solving
• Innovation
• Adaptability
• Continuous Learning
• Results Orientation

Required Skills & Competencies:
Leadership:

• Team leadership
• Coaching and mentoring
• Decision-making
• Delegation

Sales

• Negotiation
• Closing
• Prospecting
• Business development
• Client relationship management

Communication:

• Strong verbal and written communication
• Presentation skills
• Networking

Business:

• Strategic thinking
• Commercial awareness
• Market intelligence
• Problem-solving

Personal Attributes:

• Integrity
• Professionalism
• Accountability
• Adaptability
• Initiative
• Emotional intelligence
• Results orientation

Tools & Systems:

• Use of CRM tools
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Google Workspace
• WhatsApp Business
• Microsoft Teams / Google Meet
• Google Maps
• Real Estate Listing Platforms

Working Conditions:

• Mostly office-based, with regular meetings or travel for client meetings, inspections, networking events, and property scouting.
• Occasional evening or weekend work to meet client needs - this is normal for a sales leadership role in real estate, not an exception.
• Expected to present and carry yourself professionally at all times, on-site or off.

Career Progression:
A Sales Manager who consistently delivers can grow into senior leadership - roles such as:

• Head of Sales
• General Manager
• Chief Operating Officer (as the company scales)

Success in This Role:

• Success here looks like a team that consistently beats its targets, a portfolio that keeps growing, and a Freelance Realtor network that's genuinely engaged rather than just registered. It's measured in revenue, yes, but just as much in whether clients keep coming back and whether the people you lead are actually getting better at their jobs.

Application Closing Date
21st July, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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