Operations Supervisor

Job Summary

• The Operations Supervisor will be responsible for ensuring the effective maintenance, safety, and operational efficiency of the company’s premises.
• The role covers all building systems, utilities, and equipment, ensuring they are maintained to the highest standard, fully operational, and compliant with relevant Nigerian health, safety, and hospitality regulations.
• The Operations Supervisor will work closely with Food & Beverage, Events, and Housekeeping teams to uphold exceptional guest experiences.

Key Responsibilities
Maintenance & Repairs:

• Oversee daily inspections and coordinate maintenance and repair works across all facilities, including dining areas, kitchens, bars, lounges, meeting rooms, offices, and staff areas.
• Plan and implement preventative maintenance schedules for HVAC, electrical, plumbing, kitchen equipment, lifts, and lighting systems.
• Supervise and evaluate the work of contractors and suppliers, ensuring quality standards are met.

Compliance & Safety:

• Ensure the premises meet all legal and regulatory requirements relating to safety, hygiene, and environmental impact.
• Maintain fire safety equipment and protocols, including emergency lighting and evacuation plans.
• Oversee waste disposal and recycling in line with sustainability initiatives.

Contractor & Supplier Management:

• Source, negotiate, and manage external service providers for maintenance, cleaning, pest control, and equipment servicing.
• Monitor service agreements and ensure suppliers meet contractual obligations.

Asset & Inventory Management:

• Maintain accurate records of all assets, warranties, and service histories.
• Monitor and control stock levels of maintenance supplies, tools, and spare parts.

Team Supervision:

• Supervise and coordinate the activities of facilities and maintenance staff.
• Provide training in safety procedures, proper equipment use, and hygiene standards.

Event & Operational Support:

• Ensure meeting rooms, private dining spaces, and event areas are prepared and in perfect working order.
• Provide technical and logistical support for special events, particularly those involving VIP guests.

Requirements
Education:

• First Degree in Electrical Engineering.
• Professional qualification in Facilities Management or Building Services will be an added advantage.

Desirable:

• IOSH or NEBOSH Health & Safety certification.
• Training in fire safety, first aid, or sustainability management.
• Experience with CAFM (Computer-Aided Facilities Management) systems.

Experience:

• 5 - 7 years’ experience in a facilities or maintenance supervisory role within hospitality, leisure, or similar high-end service environment.

Skills and Competencies:
Technical Skills:

• Strong understanding of building systems (plumbing, electrical, HVAC, carpentry).
• Familiarity with Nigerian hospitality facilities standards.
• Ability to read and interpret technical manuals and building schematics.

Core Competencies:

• Attention to Detail: Maintaining immaculate facility presentation.
• Problem-Solving: Rapid response to issues with minimal service disruption.
• Leadership: Motivating and guiding a small team effectively.
• Communication: Professional interaction with colleagues, suppliers, and contractors.
• Time Management: Prioritising tasks and meeting deadlines.
• Customer Service Orientation: Recognising facilities as a key part of the guest experience.

Behavioural Attributes:

• Proactive and hands-on approach.
• Integrity, discretion, and professionalism.
• Ability to remain calm under pressure.
• Commitment to health, safety, and quality.

Application Closing Date
21st August, 2026.

How to Apply
Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the email.

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