Sales Representative

Job Summary

• We are seeking a motivated, confident, and customer-focused Sales Representative to join our pharmacy team. The successful candidate will be responsible for driving sales, attracting new customers, promoting pharmacy products and services, and maintaining strong relationships with existing customers.
• The ideal candidate should have excellent communication and persuasion skills, a good understanding of pharmaceutical and healthcare products, and the ability to consistently meet and exceed sales targets.

Key Responsibilities

• Actively promote and sell pharmacy products, healthcare products, wellness products, and other approved pharmacy services.
• Attend to customers professionally and provide helpful information about available products.
• Identify customers' needs and recommend appropriate products within the scope of the role, referring clinical or prescription-related matters to the pharmacist.
• Achieve daily, weekly, and monthly sales targets.
• Identify and develop new customer opportunities to increase pharmacy revenue.
• Follow up with existing customers to encourage repeat purchases and build customer loyalty.
• Build and maintain strong relationships with customers, healthcare professionals, corporate clients, and other relevant partners.
• Conduct product presentations and promotions when required.
• Inform customers about new products, promotions, discounts, and pharmacy services.
• Assist in converting enquiries and walk-in customers into sales.
• Follow up on leads through phone calls, WhatsApp, social media, and other approved channels.
• Maintain accurate records of customer interactions, leads, sales activities, and follow-ups.
• Monitor customer feedback and communicate recurring concerns or product requests to the pharmacist or pharmacy manager.
• Assist with stock monitoring and report fast-moving, slow-moving, and out-of-stock products.
• Work closely with the pharmacy team to ensure products are properly displayed and readily available to customers.
• Participate in pharmacy promotional campaigns, health awareness activities, and customer engagement initiatives.
• Support customer retention initiatives and identify opportunities for upselling and cross-selling.
• Prepare regular sales reports and provide updates on sales performance and market activities.
• Monitor competitors' products, pricing, promotions, and market activities where required.
• Maintain a professional appearance and represent the pharmacy positively at all times.
• Ensure all sales activities comply with pharmacy policies and applicable healthcare regulations.
• Perform other duties assigned by the Pharmacy Manager.

Requirements

• Minimum of an OND, HND, Bachelor's Degree, or relevant qualification in Sales, Marketing, Business Administration, Pharmacy Technology, Health Sciences, or a related field.
• 1–3 years of sales experience, preferably in a pharmacy, healthcare, pharmaceutical, FMCG, or retail environment.
• Strong knowledge or willingness to learn about pharmaceutical, healthcare, wellness, and personal care products.
• Proven ability to meet and exceed sales targets.
• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and customer relationship management skills.
• Good knowledge of WhatsApp, social media, and other digital communication platforms for customer engagement.
• Basic computer skills, including Microsoft Word and Excel.
• Ability to work under pressure and in a target-driven environment.
• Strong organizational and follow-up skills.
• Must be proactive, confident, energetic, and results-oriented.

Key Competencies:

• Sales and persuasion
• Customer relationship management
• Communication skills
• Product knowledge
• Negotiation skills
• Target orientation
• Initiative and proactiveness
• Problem-solving
• Teamwork
• Time management
• Accountability
• Professionalism.

Application Closing Date
7th September, 2026.

How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: using the Job Title as the subject of the mail.

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