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- ...communication ~Empathy and patience ~Attention to detail ~Structured thinking ~Fast response time ~Ability to follow defined processes Success Measures ~Average response time ~Accuracy of issue classification ~Resolution turnaround (with TS) ~Quality of...
- ...analysis of data from across Field’s operations in Nigeria and Kenya, development of insights and reports to drive improvements in processes and strategies that strengthen Field’s performance across financial, operational, and impact metrics. Key Responsibilities ~...