Analyst, Pool Driver

Job title : Analyst, Pool Driver

Role Summary

• The Office Driver is responsible for providing safe, reliable, and efficient transportation services for employees, visitors, and company-related assignments.
• The role requires maintaining company vehicles in excellent condition, adhering to all traffic regulations, supporting administrative activities when required, and upholding the highest standards of professionalism, confidentiality, and customer service.

Key Responsibilities
Safe Driving and Transportation:

• Operate company vehicles safely and responsibly at all times.
• Ensure strict compliance with road safety regulations, speed limits, and traffic laws.
• Use defensive driving techniques to minimize risks and ensure passenger safety.
• Conduct pre-trip and post-trip vehicle inspections before and after every journey.
• Ensure timely pick-up and drop-off of employees, visitors, and company materials.

Vehicle Maintenance and Care:

• Perform daily checks on fuel, engine oil, water, tyre pressure, and other essential vehicle systems.
• Maintain cleanliness of both the interior and exterior of assigned vehicles.
• Promptly report vehicle faults, accidents, damages, or maintenance requirements.
• Ensure vehicles are serviced according to company schedules.
• Securely lock vehicles and safeguard company assets when not in use.

Planning and Task Management:

• Plan routes effectively to ensure timely arrival at destinations.
• Demonstrate strong time management and organisational skills.
• Monitor schedules and anticipate transportation needs.
• Escalate operational issues promptly to ensure timely resolution.

Teamwork and Support Services:

• Work collaboratively with colleagues and maintain positive working relationships.
• Support administrative and operational activities as assigned.
• Demonstrate flexibility by undertaking duties beyond driving responsibilities when required.
• Contribute positively to achieving departmental and organisational goals.

Communication and Customer Service:

• Communicate professionally and respectfully with employees, visitors, vendors, and other stakeholders.
• Actively listen and respond appropriately to instructions and requests.
• Maintain clear and concise communication at all times.
• Adapt communication style to suit different situations and individuals.

Professional Conduct and Confidentiality:

• Maintain a professional appearance and conduct at all times.
• Demonstrate punctuality, dependability, and a strong sense of responsibility.
• Handle confidential company information with discretion.
• Represent the company positively through professional behaviour and excellent customer service.
• Ensure shared facilities are kept clean and tidy after use.

Initiative and Reliability:

• Perform assigned duties with minimal supervision.
• Demonstrate commitment, loyalty, and accountability.
• Remain calm and professional when working under pressure.
• Show willingness to go the extra mile to ensure successful completion of assignments.

Issue Management and Problem Solving:

• Respond effectively to unexpected situations and challenges.
• Demonstrate sound judgement and decision-making skills.
• Resolve issues calmly while maintaining professionalism.
• Exhibit resilience, adaptability, and strong problem-solving abilities.

Key Performance Indicators (KPIs)

• Punctual and timely completion of transportation assignments.
• Zero avoidable traffic violations or safety incidents.
• Clean and well-maintained assigned vehicle.
• Compliance with vehicle inspection and maintenance schedules.
• Positive feedback from passengers and internal stakeholders.
• Effective communication and teamwork.
• Timely reporting of vehicle faults and incidents.
• Demonstrated reliability, professionalism, and confidentiality.

Requirements

• Minimum of SSCE/OND qualification.
• Valid Nigerian Driver's Licence.
• Minimum of 3 years proven driving experience in a corporate environment.
• Good knowledge of Lagos road networks and traffic regulations.
• Clean driving record.
• Ability to read, write, and communicate effectively in English.
• Good interpersonal and customer service skills.
• Physically fit and able to work flexible hours when required.

Benefits

• This is a unique opportunity to be part of a high-impact team at the heart of the business.
• The role offers exposure to strategic decision-making and the potential for career progression within the organization.