Van Sales Representative

Job title : Van Sales Representative

Job Summary

• The Van Sales Representative is responsible for selling and delivering the company's products directly to retail outlets, wholesalers, and other customers using a company van.
• The role focuses on increasing sales volume, expanding market coverage, ensuring product availability, maintaining excellent customer relationships, collecting payments where applicable, and achieving assigned sales targets.

Key Responsibilities
Sales & Business Development:

• Execute daily sales routes and visit assigned customers according to approved route plans.
• Sell and deliver company products to retail outlets, distributors, supermarkets, and other customers.
• Achieve daily, weekly, and monthly sales volume and revenue targets.
• Identify and develop new customers within assigned territories.
• Promote new products and ongoing sales promotions to customers.
• Increase product penetration and market share within designated locations.

Customer Relationship Management:

• Build and maintain strong relationships with existing customers.
• Respond promptly to customer complaints and escalate unresolved issues.
• Provide excellent customer service to encourage repeat business.
• Educate customers on product features, pricing, and promotional offers.
• Delivery & Distribution:
• Ensure timely delivery of products to customers.
• Verify product quantities before loading and after delivery.
• Obtain customer acknowledgment and delivery confirmation.
• Ensure proper handling of products to prevent damage or losses.

Cash Collection & Documentation:

• Collect payments from customers where applicable.
• Issue receipts and maintain accurate sales records.
• Prepare daily sales reports, invoices, and route reports.
• Deposit cash collections according to company procedures.
• Reconcile daily stock movement and sales transactions.

Inventory & Vehicle Management:

• Ensure accurate loading and unloading of products.
• Conduct daily stock reconciliation.
• Monitor stock levels and report shortages promptly.
• Maintain cleanliness and proper condition of the assigned sales van.
• Report vehicle faults and arrange preventive maintenance through the appropriate department.

Market Intelligence:

• Monitor competitor activities, pricing, and promotional campaigns.
• Gather market information and customer feedback.
• Recommend opportunities for business growth and market expansion.

Compliance:

• Adhere strictly to company sales policies and operational procedures.
• Ensure compliance with road safety regulations while operating the company vehicle.
• Maintain proper documentation for vehicle and deliveries.
• Comply with health, safety, and security standards.

Requirements:
Educational Qualification:

• Minimum of OND, NCE, or HND/Bachelor's Degree in Marketing, Business Administration, or any related discipline.
• Additional sales or marketing certifications will be an added advantage.

Experience:

• Minimum of 24 years' experience in van sales, FMCG sales, retail distribution, or direct sales.
• Experience in route-to-market sales and territory management is highly desirable.