Admin & Operations (Graduate Intern) - Remote
The Lean Plug
Duration: 3–6 months, renewable by mutual agreement As Admin & Operations intern, you cover two distinct areas: general administration and document management, and operational support. In the admin function, you keep Google Drive organised, manage meeting notes, handle email triage, and maintain recurring templates. In the VA operations function, you engage our VA community, follow up with employer partners using provided scripts, and prepare onboarding documents for new clients and VAs. Access is role-based and strictly scoped. You will not handle payments, wages, or unsigned contracts. What you will do
- Organise and maintain the Google Drive folder structure
- Edit and distribute meeting notes after each session
- File all documents using the established naming convention
- Triage the email inbox using defined filter rules
- Set up and manage mail merge for bulk communications
- Create and maintain templates for recurring documents
- Engage the VA community group daily using provided scripts
- Follow up with VA employers for reviews and payments (script provided)
- Prepare onboarding documents for new employers and VA clients
- Carry out first-pass checklist review of employer contracts
- Recent graduate or final-year student, any discipline
- Highly organised with strong attention to detail
- Comfortable with Google Drive, Docs, Sheets, and Forms
- Clear, professional written communication for emails and follow-ups
- Able to manage multiple task types in one week without losing track
- Discreet; you will handle confidential employer and client information
- Genuine availability to commit 10–15 hours per week
- Hands-on experience in a fast-growing remote career brand
- Portfolio-ready work samples across real businesses
- Reference letter and certificate of contribution after 3 months
- Access to The Lean Plug training materials
- First consideration for paid roles as the business grows
- Structured internship with clear role scope, weekly tasks, and direct mentorship
- Real-world operations and VA programme experience, a strong foundation for a career in Ops or client services
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