Technical Sales Engineer

Job title : Technical Sales Engineer

Key Responsibilities

• Provide technical support and product guidance to customers, contractors, consultants, and project teams.
• Conduct site visits to assess project requirements and recommend appropriate construction chemical solutions. Provide guidance on product selection, preparation, application, and usage.
• Conduct product demonstrations, application trials, and technical presentations where required.
• Troubleshoot product and application issues and provide appropriate solutions.
• Investigate and resolve customer technical complaints and concerns.
• Work closely with Sales and Business Development teams to provide technical support during client engagements.
• Train customers, contractors, applicators, and distributors on proper product application and best practices.
• Monitor product performance on project sites and gather customer feedback.
• Maintain strong relationships with customers and key construction industry stakeholders.
• Prepare relevant technical and site visit reports and escalate complex issues when necessary.

Requirements 

• Bachelor’s Degree in Civil Engineering or a related field.
• 3–5 years of relevant experience, preferably in construction chemicals, construction, or a related technical field.
• Strong understanding of construction processes, materials, and site operations.
• Experience in technical support, site supervision, technical sales, product application, or engineering solutions.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and client relationship-management skills.
• Ability to explain technical concepts clearly to technical and non-technical customers.
• Strong attention to detail and ability to manage multiple projects or client requirements.
• Proficiency in Microsoft Office.
• Willingness to travel to construction sites and client locations.
• Must be able to commute conveniently to Ikeja, Lagos

Ideal Candidate:

• The ideal candidate is a technically strong Civil Engineer who is also comfortable dealing directly with customers.
• They should be able to diagnose construction-related problems, explain solutions clearly, support product application on-site, and work closely with commercial teams to ensure customers have a successful experience.