Organization Representative

• Represent Ezine Learning professionally within the assigned organization or network.
• Present Ezine Learning’s services, courses, features, and benefits to organizational leaders and members.
• Identify the learning and development needs of the organization and explain how Ezine Learning may address them.
• Secure opportunities to deliver demonstrations, workshops, information sessions, and onboarding programs.
• Recruit and register eligible organizational members as Ezine Learning users.
• Guide members through account creation, onboarding, course discovery, and basic platform use.
• Provide first-level assistance to users and escalate technical or account-related concerns when necessary.
• Build and maintain relationships with organizational leaders, administrators, human resources teams, learning and development teams, and other decision-makers.
• Encourage registered users to remain active and take advantage of relevant learning opportunities.
• Gather feedback about the user experience, organizational needs, and possible service improvements.
• Identify opportunities for partnerships, group learning programs, or broader organizational adoption.
• Maintain accurate records of meetings, presentations, registrations, support requests, and follow-up activities.
• Submit regular reports on engagement, registrations, user activity, feedback, and challenges.
• Follow Ezine Learning’s brand, privacy, communication, and professional-conduct requirements.

Requirements

• Required Qualifications
• Strong communication, presentation, relationship-management, and interpersonal skills.
• Ability to engage organizational leaders, employees, members, and other stakeholders.
• Confidence explaining online learning solutions to both individuals and groups.
• Ability to support user registration and onboarding.
• Strong organizational, reporting, and follow-up skills.
• Ability to work independently and meet agreed performance targets.
• Access to a smartphone, computer, and reliable internet connection.
• Professional judgment, integrity, reliability, and a service-oriented attitude.