Phone Collections Officer
Temporary
PALMPAY LIMITED
The Phone Collections Officer will be responsible for contacting customers with overdue loan obligations, negotiating repayment arrangements, and ensuring timely recovery of outstanding balances while maintaining a positive customer experience. Key Responsibilities • Contact customers regarding overdue loan repayments
• Negotiate repayment plans and follow up on payment commitments
• Educate customers on available payment options
• Maintain accurate records of customer interactions and payment status
• Escalate difficult or unresolved cases as required
• Respond professionally to customer inquiries and complaints Requirements • Previous experience in collections, customer service, call center, or loan recovery is an advantage
• Strong communication and negotiation skills
• Good record-keeping and attention to detail
• Basic computer proficiency Salary
• ₦100,000
• Negotiate repayment plans and follow up on payment commitments
• Educate customers on available payment options
• Maintain accurate records of customer interactions and payment status
• Escalate difficult or unresolved cases as required
• Respond professionally to customer inquiries and complaints Requirements • Previous experience in collections, customer service, call center, or loan recovery is an advantage
• Strong communication and negotiation skills
• Good record-keeping and attention to detail
• Basic computer proficiency Salary
• ₦100,000
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Phone Collections Officer in Ikeja, Lagos vacancy
- ...Job Title: Collection Agent Location: Ikeja, Allen Work Mode: Contract Salary Budget: 80k basic, 20k kpi About PalmPay:... ...online. Role Summary: We are looking for a collections officer to assist with the collection of outstanding overdrafts. The collections...
80000 NGN per month
...Collections Officer – Buy Now Pay Later (BNPL) Location: Allen Avenue Ikeja Employment Type: Full-time Contract/Onsite Salary :... ...Responsibilities Contact customers with overdue BNPL repayments via phone calls, SMS, WhatsApp, and email. Follow up consistently on...- ...Job Summary The Account Officer will support the organization’s financial operations by ensuring accurate recording, reconciliation, and reporting financial transactions in line with internal controls and regulatory standards. The role includes maintaining general...
1000000 - 1500000 NGN per month
...Job Description The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operational functions of the construction firm, ensuring projects are delivered efficiently, safely, on time, within budget, and in line with regulatory and quality standards...- ...Job Title: Sales & e-Commerce Officer Location: Ikeja Work Schedule : Mon-Saturday Remuneration: 150,000 -200,000 Monthly. About Our Client Our client operates an online retail store offering a diverse range of consumer products, including solar...
- ...Job Objective We are seeking a highly organized and detail-oriented HR & Vetting Officer. This specialized role is critical to our operational compliance and field execution. You will hold master ownership of our extensive field staff database, including coordinators...
- Requirements Bachelor's degree or HND in a relevant field Minimum of three (3) years' working experience Application Closing Date Not Specified. How to Apply Interested and qualified candidates should send their CV to: using the Job Title as the subject...
- ...Summary ~ We are looking for a detail-oriented and trustworthy Account Officer to join our finance team and support the company's financial operations. Key Responsibilities Maintain accurate financial records and accounting transactions. Prepare invoices,...
- ...Job Description The Senior Business Development Officer provides operational, administrative, and analytical support to the Sales & Marketing Department. The role ensures the smooth coordination of departmental activities by providing timely market intelligence,...
- * Provide administrative support to the office. * File and organize documents. * Receive visitors and answer phone calls. * Maintain office supplies and equipment. * Assist with data entry and record keeping. * Support daily office operations.
Avalonoutsourcing
Ikeja, Lagos21 days ago - ...community of professionals dedicated to transforming the way the world is powered. About the Job They are seeking an HR Officer who will be responsible for providing comprehensive support to the Human Resources department by assisting with a wide range of HR...
- ...Job Summary: The Recruitment & Staffing Services Officer is responsible for supporting recruitment, staffing operations, employee relations, HR administration, payroll input coordination, and client service activities. The role requires a proactive and detail-oriented...
- * Welcome and assist visitors professionally. * Answer and direct phone calls. * Manage appointments and inquiries. * Receive and distribute mail and deliveries. * Maintain visitor records. * Ensure the reception area is clean and organized.
Avalonoutsourcing
Ikeja, Lagos21 days ago - ...are seeking a professional, friendly, and well-organized Front Office Personnel to join our hotel team. The ideal candidate will be the... ...Handle reservations, room assignments, and guest inquiries via phone, email, and in person. Provide information about hotel services...
Greywood Hotels & Apartments
Ikeja, Lagos6 days ago 100000 NGN per month
Job Summary The Call Verification Officer will be responsible for conducting outbound verification calls to customers, confirming information provided during onboarding and loan application processes, and ensuring compliance with internal verification standards. Key...- ...The Account Officer will be responsible for managing the financial records and accounting activities of the pharmacy. This role ensures accurate financial reporting, monitors cash flow, oversees inventory-related accounting, ensures compliance with financial regulations...
- Support the organization’s financial management and ensure proper handling of financial activities. Responsibilities: * Monitor income and expenditure. * Prepare financial reports. * Process payments and invoices. * Assist with budgeting. * Reconcile financial...
Avalonoutsourcing
Ikeja, Lagos2 hours ago - Relationship Officer with 4-6years experience in microfinance bank or fintech Location: Ikeja Lagos Employment Type: Full-time About the role Grow the company deposit base by acquiring and managing customers for savings, current, and fixed deposit products, while...
Folsort Investment Services Limited
Ikeja, Lagos5 days ago - We are seeking a proactive and organized operations officer to support the smooth and efficient running of our business activities. The ideal candidate will coordinate internal processes, streamline workflow and ensure operational policies are implemented effectively across...
Adcem Healthcare Ltd
Ikeja, Lagos5 days ago - Job Summary: We are seeking a reliable, detail oriented, and hardworking Office Cleaner to maintain a clean, organized, and hygienic office environment. The ideal candidate will ensure all office areas are clean and presentable while supporting a safe and comfortable...
GMAS LIMITED
Ikeja, Lagos16 days ago - Job Description : Assist with daily office operations and administrative tasks. Handle filing, documentation, and record keeping. Monitor office supplies and support office activities. Assist in preparing reports and correspondence. Ensure a clean and organized...
Prime Hire Solutions
Ikeja, Lagos18 days ago - ...occurrences to management immediately. Write clear and detailed incident reports and maintain security logs. Work closely with front office, maintenance, and management teams to ensure guest safety. Enforce hotel policies and procedures while providing excellent...
Greywood Hotels & Apartments
Ikeja, Lagos6 days ago - Source and purchase office supplies and equipment. * Negotiate with vendors. * Monitor inventory levels. * Maintain procurement records. * Ensure cost-effective purchasing. * Develop and implement procurement strategies that align with company objectives. * Source...
Avalonoutsourcing
Ikeja, Lagos21 days ago - Job Description: Shopping Mall Security Officer Job Title Shopping Mall Security Officer Reports To Security Supervisor / Security Operations Manager Job Summary The Shopping Mall Security Officer is responsible for ensuring the safety and security of shoppers, tenants...
ICE BEST LIMITED
Ikeja, Lagos11 days ago - Our Institution is recruiting for the position of Client Acquisition Officers for our Ikeja office. Our preferred candidates MUST reside around Shop 22, 2nd Floor, Toscanini Plaza, 26 Oriyomi Street, Ikeja, Lagos. The core responsibilities of the required Client Acquisition...
ASSURANCE MICROFINANCE THRIFT AND CREDIT COOPERATIVE SOCIETY...
Ikeja, Lagos14 days ago - Job Title:Background Check Officer Location: Ikeja Salary:N120,000-N150,000 Job Overview: We are looking for a meticulous Staff Verification Specialist to join our team in Ikeja. In this role, you will be responsible for conducting background checks and verifying...
Whipsmart service provider
Ikeja, Lagos10 days ago - An Account Officer in a financial institution serves a dual role: managing bookkeeping and financial transactions, and evaluating client loans. They are the frontline link between the bank and borrowers, responsible for client selection, processing payments, and ensuring...
Folsort Investment Services Limited
Ikeja, Lagosa month ago - Design and implement comprehensive marketing and sales plans to expand market reach and promote products. Identify target audiences and attract prospects through outbound efforts, digital advertising, networking, and social media. Conduct product demonstrations, pitch...
Cornerstone insurance company plc
Ikeja, Lagos27 days ago - Job Description for Security Officers in a Shopping Mall Position: Security Officer Job Purpose To provide a safe and secure environment for shoppers, tenants, employees, and visitors by protecting lives and property, preventing crime, responding to emergencies...
ICE BEST LIMITED
Ikeja, Lagos26 days ago - ...motivated professionals to join our team as Business Development Officers. Key Responsibilities: • Source and onboard new... ...performance updates. • Support loan origination processes by collecting customer information and required documentation. • Ensure excellent...
Stratagia Plus Consulting
Ikeja, Lagosa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Phone Collections Officer. Be the first to apply!
