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Female Customer care / administrative

Full-time

Genade Homes

WE ARE HIRING

Position: Female Customer Care & Administrative Officer We are looking for a smart, professional, organized, and customer-focused individual to join our team as a Customer Care & Administrative Officer. Key Responsibilities
  • Attend to customer inquiries, complaints, calls, and messages professionally.
  • Provide accurate information about the company’s products, services, and processes.
  • Maintain positive and professional relationships with customers.
  • Handle customer follow-ups and ensure timely responses.
  • Resolve customer issues promptly and escalate complex matters when necessary.
  • Maintain accurate records of customer information, inquiries, and interactions.
  • Provide general administrative and clerical support to the team.
  • Prepare, organize, and maintain company documents and records.
  • Manage emails, correspondence, and office communications.
  • Assist with scheduling, meetings, reports, and other administrative tasks.
  • Support the smooth day-to-day operations of the office.
  • Represent the company positively and professionally at all times.
Requirements
  • Must be smart, presentable, and professional.
  • Excellent communication and interpersonal skills.
  • Strong organizational and administrative skills.
  • Good customer service and problem-solving abilities.
  • Basic to intermediate computer skills.
  • Proficiency in Microsoft Office/Google Workspace is an advantage.
  • Ability to multitask and work effectively under pressure.
  • Must have a positive attitude and a customer-oriented mindset.
  • Previous experience in customer care, administration, or a related role is an added advantage.
How to Apply Interested candidates should send their CV and portfolio to View email address on ng.jobslin.com with the subject line: Application for Female Customer Care & Administrative Officer

Vacancy posted a month ago
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