Front Desk/Administrative Assistant

We are seeking a professional, organised, and customer-focused Front Desk / Administrative Assistant to serve as the first point of contact for visitors, clients, and other stakeholders while providing efficient administrative support to the organisation. The ideal candidate must be well-spoken, presentable, proactive, and able to manage multiple tasks effectively in a fast-paced work environment.

KEY RESPONSIBILITIES

Act as the first point of contact for Seedbuilders coworking usage/services and coordinate the proper usage/neatness of the physical space. Getting and directing visitors, answering phone inquiries and handling complaints in a courteous and professional manner Record keeping, community engagement and database update of all coworking members from private offices, desk space, training and conference room client, virtual office usage and so on. Communications and engagement with coworkers and prospects via physical customer experience, phone calls, and emails Coordinate hubs keys, inventory and space usage for all coworking products such as open/quiet workstation, office usage, virtual office, training and conference room usage Purchase power, ensuring office supplies and services are maintained, including checking inventory/appliances/equipment/services, and working with vendors to always ensure adequate levels of necessary supplies. Handling correspondence, scheduling meetings and preparation of regular reports on customer patronage, profit/expense, and office budgets Record daily and weekly income/expense of all coworking products such as open/quiet workstation, office usage, virtual office, training and conference room usage Provide hub’s clerical duties, including invoice/receipt, filing, data entry, typing, photocopying, mailing documents and so. Monitor and manage access control, ensuring proper sign-in procedures for coworkers and ensuring that unauthorized individuals do not enter restricted areas. Taking minutes of the meeting, organizing files, handling correspondence, scheduling meetings, report collection and preparation of regular reports on expenses, profit, and office budgets Process and track client’s receivables, invoices, receipts, purchase orders, and other financial documents as required. Conduct regular administration reviews, update company and office policies as needed to improve procedures Tracking administration and operational costs toward maintaining profit margins Supervise accurate financial record keeping, community engagement and database update of all coworking members from private offices, desk space, training and conference room client, virtual office usage and so on. Supervise office supplies and services are maintained, including checking inventory/appliances/equipment/services, and working with vendors to always ensure adequate levels of necessary supplies.

REQUIREMENTS

Bachelor's Degree or HND in Business Administration, Management, Human Resources, or a related field. Must have completed NYSC. Minimum of 1 year relevant experience in Front Desk, Administration, Customer Service, or Office Operations. Female candidates are preferred. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Proficiency in Microsoft Word and Excel. Strong organisational, time-management, and multitasking skills. Professional appearance and workplace etiquette. Ability to work independently and maintain confidentiality. Must be proactive, reliable, detail-oriented, and willing to learn.