Maintenance Officer

Job title : Maintenance Officer

Responsibilities

• Collaborate with all hotel departments, such as housekeeping, front desk, butlers, and management, to ensure a thorough knowledge of each department's operations and the equipment in their sections.
• Respond actively to requests from guests and other members of staff who report maintenance requirements throughout the hotel.
• Provide regular inspections of various equipment such as swimming pools and their pumps, pipes, and filters, safety apparatus such as handrails, and stairwells.
• Liaise with external contractors such as lift repairs to ensure that contracts are in place for the hotel and liaise with those contractors to complete repairs as and when required.
• Fix issues around the hotel such as broken tiles, loose handrails, dirty swimming pool, leaking pipes, faulty air conditioning units, etc.
• Maintain a proper and on-time service schedule for hotel heating and air conditioning equipment, including AC units, water heaters, and boilers.
• Supervise the maintenance team and conduct regular performance reviews to address concerns.
• Provide excellent customer service to guests at all times.
• Provide maintenance reports and manage the maintenance budget, including justifying expenditures and providing reports.