Operations & Administration Officer

Role Summary

• The Operations & Administration Officer ensures efficient investment operations, client administration, cash management and office administration while supporting regulatory compliance.

Role Description
Investment Operations:

• Process daily trade confirmations and settlements.
• Coordinate settlement activities with custodians and brokers.
• Monitor corporate actions, including dividends, interest payments, and security maturities.
• Perform daily portfolio and custody reconciliations.
• Investigate and promptly escalate settlement discrepancies.

Cash Management:

• Monitor daily bank balances and cash positions.
• Process vendor payments and operational disbursements.
• Execute subscription and redemption transfers.
• Reconcile bank transactions and resolve unmatched entries.

Client & Portfolio Administration:

• Process investor onboarding in compliance with KYC/AML requirements.
• Maintain accurate and up-to-date client records.
• Update the Customer Relationship Management (CRM) system.
• Prepare and distribute investor statements.

Office Administration:

• Coordinate office administration and day-to-day logistics.
• Manage office supplies and facilities.
• Coordinate maintenance activities and vendor relationships.
• Monitor vendor service level agreements (SLAs).

Records Management & Compliance:

• Maintain secure physical and electronic filing systems.
• Support internal and external audits as required.
• Ensure compliance with internal policies and applicable SEC regulations.

Qualifications

• Bachelor's Degree in Finance, Accounting, Business Administration, Economics or related fields
• 3 - 4 years' experience in investment operations, banking or asset management.
• Knowledge of SEC regulations is desirable.
• Professional certification (CIS, ICAN, ACCA etc.) is an advantage.
• Candidates should possess strong General Administration and Administrative Assistance skills.
• Candidates should possess effective Communication and Customer Service skills.
• Candidates should possess solid Organization Skills and attention to detail.
• Proficiency in Microsoft Office and basic office software tools.
• Ability to prioritize tasks, manage time effectively, and work with minimal supervision.
• Demonstrated reliability, confidentiality, and a professional, service-oriented attitude.

Knowledge & Skills:

• Investment operations
• Cash management
• KYC/AML
• Microsoft Excel
• CRM systems
• Attention to detail
• Organisation
• Client service.

Application Closing Date
15th August, 2026.

Method of Application
Interested and qualified candidates should:

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