Telecom Sales Specialists (FTTH, FTTO)

Job Description

• We are seeking a highly motivated and results-driven Telecom Sales Specialist to promote and sell Fiber to the Home (FTTH) and Fiber to the Office (FTTO) broadband solutions to residential and business customers.
• The ideal candidate will identify sales opportunities, build strong customer relationships, conduct product demonstrations, and achieve assigned sales targets while delivering an exceptional customer experience.

Key Responsibilities

• Promote and sell FTTH and FTTO broadband internet solutions to residential and corporate customers.
• Identify, prospect, and acquire new customers through direct sales, referrals, canvassing, and field marketing activities.
• Develop and maintain strong relationships with individual and business clients.
• Conduct customer needs assessments and recommend suitable internet and connectivity solutions.
• Prepare quotations, negotiate pricing within approved limits, and close sales.
• Meet and exceed monthly, quarterly, and annual sales targets.
• Conduct site visits where required to determine service availability and customer requirements.
• Coordinate with technical and installation teams to ensure seamless service activation.
• Maintain accurate records of leads, customer interactions, and sales activities using the company's CRM system.
• Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.
• Participate in promotional campaigns, roadshows, exhibitions, and other customer acquisition initiatives.
• Monitor competitor activities and provide market intelligence to management.
• Ensure compliance with company policies, sales processes, and regulatory requirements.

Key Performance Indicators (KPIs)

• Monthly sales target achievement
• Number of new residential and corporate customers acquired
• Revenue generated from FTTH and FTTO sales
• Conversion rate from leads to customers
• Customer retention and satisfaction levels
• Number of qualified leads generated
• Upselling and cross-selling performance
• Timely submission of sales reports

Requirements

• Bachelor's degree or HND in Marketing, Business Administration, Mass Communication, Telecommunications, or a related discipline.
• 1–3 years of sales experience in telecommunications, internet services, ICT, FMCG, or a related industry.
• Fresh graduates with strong sales aptitude and excellent communication skills are encouraged to apply.
• Proven ability to achieve and exceed sales targets.
• Strong negotiation, presentation, and relationship management skills.
• Good understanding of FTTH, FTTO, broadband, and internet connectivity solutions is an added advantage.
• Proficiency in Microsoft Office applications and CRM tools.
• Ability to work independently and in a target-driven environment.
• Willingness to travel within assigned territories.

Required Skills:

• Business Development
• Direct Sales
• Customer Acquisition
• Lead Generation
• Negotiation and Closing
• Relationship Management
• Prospecting
• Communication and Presentation
• Customer Service
• Time Management
• Problem Solving
• Team Collaboration
• Sales Reporting
• CRM Management

Salary
N200,000 - N250,000 / month. 

Application Closing Date
31st December, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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