Head, Middleware Platform

Job title : Head, Middleware Platform

ob Objective (s)

• The Middleware Officer is responsible for administering, configuring, monitoring, maintaining, and supporting the organisation’s middleware platforms and integration environments.
• The role ensures the availability, performance, security, and reliability of middleware services that facilitate seamless communication and integration between applications, systems, databases, and external platforms.

Duties & Responsibilities

• Administer, configure, monitor, and maintain middleware platforms and integration environments to ensure optimal performance and availability.
• Monitor middleware services, APIs, message queues, and interfaces to identify and resolve performance and availability issues proactively.
• Troubleshoot middleware-related incidents, integration failures, and system errors, including conducting root-cause analysis and implementing preventive measures.
• Support the deployment, configuration, upgrades, patching, and migration of middleware platforms across development, testing, and production environments.
• Manage and support integrations between internal applications, external systems, financial institutions, partners, and third-party service providers.
• Implement and maintain middleware security configurations, access controls, certificates, authentication mechanisms, and related security requirements.
• Support capacity planning, performance tuning, system optimisation, and continuous improvement of middleware platforms and services.
• Collaborate with Application Development, Infrastructure, Database, Information Security, and other Technology teams to deliver effective integration solutions.
• Participate in incident, problem, change, release management, disaster recovery, and business continuity activities relating to middleware platforms.
• Maintain technical documentation and operational procedures, engage vendors where required, and drive automation and process improvements across middleware operations.

Job   Requirements
Education: 

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• Bachelor's Degree or equivalent in Computer Science, Computer Engineering, Information Technology, Software Engineering, or a related discipline.

Experience:

• 5 - 8 years of relevant professional experience in middleware administration, application integration, systems integration, platform engineering, or a related technology environment.
• Experience working within a financial services, fintech, payments, banking, telecommunications, or similarly transaction-intensive environment, & Relevant professional certifications in middleware, cloud, DevOps, systems administration, or related technologies will be an advantage.
• Familiarity with CI/CD, DevOps practices, version control, and automated deployment processes.