Sales Operation Support Officer
Jubaili Agrotec Limited
Job Overview
- Provide timely and effective technical support to salesmen and internal teams, ensuring efficient use of the Selldor platform and related systems.
- Act as the liaison between IT and the sales field team, monitor operations, and ensure system integrity across sales and depot processes.
Responsibilities
- Provide timely support to salesmen via phone, email, or in-person for Selldor-related issues.
- Troubleshoot and resolve Selldor system errors and malfunctions.
- Act as the communication bridge between Lebanon IT Unit and local salesmen for all Selldor issues.
- Deliver comprehensive Selldor training to new salesmen and guidance to existing users.
- Share updates on new features using accurate information, visuals, and videos as needed.
- Monitor salesmen cashboxes daily and prompt cash deposit and regular zerowising.
- Ensure salesmen warehouses are empty after each trip; verify status of transitory warehouses.
- Prepare and update IOU monitoring report daily, ensuring trip durations stay within allowed timelines.
- Provide Visual Dolphin support across depot operations and resolve related issues.
- Monitor Request Transfer Goods (RTGs) ensuring linkage to trips and no idle records.
- Banking – Posting bank deposits made by salesmen and billing operators.
- POS – Posting expenses for both manual and Selldor-based trips.
- Billing & Cashiers – Supporting cashbox zero wising and deposit postings.
Qualifications
- Bachelor's Degree in Information Technology, Business Administration, or related fields.
- 1–3 years of relevant technical or system support experience.
- Strong knowledge of Selldor and Mobile Admin platforms.
- Familiarity with Visual Dolphin software.
- Analytical and detail-oriented.
- Strong communication and interpersonal skills.
- Ability to provide training and user support effectively
Application Closing Date
31st October, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]using the Job Title as the subject of the email.
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Vacancy posted 8 hours ago
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