Search Results: 46 vacancies
60000 NGN per month
...clients' financial status.
Evaluate creditworthiness and risks.
Contact clients to gather financial data and documentation.
Analyze risks and approve or reject loan requests.
Calculate financial ratios (e.g. credit scores and interest rates)
Set up payment plans.
60000 NGN per month
....
Monitor and achieve key performance indicators (KPIs) related to customer service, such as response time, customer satisfaction scores, and first-call resolution rates.
Stay updated on industry trends and best practices in customer service to continuously enhance skills...
...and processes.
Prepare regular HR reports and metrics to track key HR performance indicators, such as turnover rates, engagement scores, and diversity metrics.
Performance Management:
Design and implement performance management systems and processes to drive...
...experiences.
Title: Decision Scientist
Location: Lagos
Employment Type: Full-time
Job Description
Develop credit and fraud scoring models along with other predictive models.
Engage in ongoing optimization and automation of business processes.
Craft KPI to...
...Scientist
Location: Ikoyi, Lagos
Job type: Full Time
Industry: Financial Services
Job Description
Develop credit and fraud scoring models along with other predictive models.
Engage in ongoing optimization and automation of business processes.
Craft KPI to...
...is an added advantage
~ Minimum of two (2) years’ experience in a similar role at a MFB or Financial institution
~ Awareness of emerging and innovative credit risk assessment specifically social scoring, alternative credit scoring and big data analytics tools....
...workshop for accountants each quarter with a target attendance of 50+ participants per session.
Achieve a post-session feedback score of 4.5/5 or higher.
Required Qualifications
Degree in Accounting, Finance, or related field.
Chartered Accountant (ICAN)...
....
Partner effectively with MTNN’s critical high-value customers to enhance MTN’s corporate brand.
Improve MTNN’s Net Promoter Score
Oversee the operations and activities of various walk-in customer service points within a designated region and ensure branded customer...
...hands-on experience deploying, managing, and optimising ad campaigns
~ A strong understanding of marketing automation, CRM, lead scoring, segmentation, revenue attribution and ROI
~ Creativity and commercial awareness
~ Excellent written, verbal, and visual communication...
...grading students
Keeping meticulous records of student attendance, participation, homework, laboratory work, tests, and examination scores.
Foster a collaborative and inclusive classroom atmosphere that encourages curiosity and critical thinking.
Stay abreast of...
...techniques, particularly as applied to financial services, including risk modeling, fraud detection, algorithmic trading, or credit scoring.
Experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn) and familiarity with AI model development...
...response strategies.
Partner with the risk champions for continuous monitoring of dash boards and MIS on key indicators of risk and score cards.
Any additional responsibilities as may be identified during implementation of risk management process by risk committee....
...problems
Have an understanding of Bio Psychosocial Approach for assessment and treatment plan for every patient.
Select, administer, score, and interpret psychological tests in order to obtain information on individuals' intelligence, achievements, interests, and...
....
To input the data on the FFH Nomination forms into a database that will be provided.
To produce the top 12 finalists after scoring.
To provide a detailed activity report showing data disaggregated by age, value chain, region, land ownership, etc.
Selection...
....
To input the data on the FFH Nomination forms into a database that will be provided.
To produce the top 12 finalists after scoring.
To provide a detailed activity report showing data disaggregated by age, value chain, region, land ownership, etc.
Selection...
...to gather feedback, offer assistance, and nurture relationships.
- Implement customer satisfaction surveys and NPS (Net Promoter Score) to measure and improve customer loyalty.
6. **Focus on Retention:**
- Analyze churn patterns and identify reasons for...
....
comprehensive pre-launch training and ongoing support to the users.
Service Level Agreement
Only quotations with combined scores of at least 70 points for the technical award criteria (approach paper and CV) qualify for the financial evaluation.
Interviews may...
...conditions.
Performance Monitoring and Reporting: Monitor key performance indicators (KPIs), metrics, and customer satisfaction scores for client accounts. Prepare regular reports, dashboards, and presentations for senior management to assess account health and performance...
...Management
Output/Input Metrics:
Incident Management
Incident Resolution Time
Service Fulfilment Rate
Customer Satisfaction Score
Business Support Initiative (Innovation)
Impact on Business Goals.
User Adoption and Satisfaction.
Cost optimization/...
...forecasting tools to maximise profitability and maximise revenue per available room (RevPAR), Booking Rate and Intent to Recommend (review score)
Brand Positioning and Marketing
Collaborate with digital marketing teams to create promotional campaigns, advertisements, and...