Search Results: 4 vacancies
...Dispute Management: Processing of chargeback and refund requests within the SLA whilst focus on process improvement on any operational gaps noticed
Complaint Resolution: Will be responsible for resolving customer’s complaints through dedicated channels
Treasury:...
...others about safety so that mobility is safe and comfortable for all.
Our Impact:
Financial Inclusion: We fill a critical funding gap for informal operators in Africa by arranging credit to drivers and micro-entrepreneurs who have few credible options.
Economic...
...resource allocation, enhance workflow efficiency, and reduce operational costs.
Process Optimization:
Conduct process mapping, gap analysis, and root cause analysis to identify areas for process improvement and optimization.
Work collaboratively with cross-functional...
...Understand technical background of Flutterwave’s product and implement a detail-oriented approach to identify and rectify potential gaps posing risks to the company or its customers.
Balance risk mitigation with user experience to support healthy growth of the business...