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- ...operating as intended. You will work across departments, engaging with managers and staff to understand processes, identify control gaps and agree appropriate actions. You will monitor recommendations through to completion and provide clear, evidence-based reporting to...
- ...Control Officer will support the organization in maintaining effective internal controls, monitoring compliance, identifying control gaps, reviewing operational activities, and ensuring that established policies and procedures are properly followed. Key...
- ...resolution timelines (SLAs) for logged inquiries. Accurate and thorough logging of all customer interactions to prevent unresolved gaps. Strong operational discipline with minimal escalations due to unresolved baseline issues. Proactive collection of customer...
- ...configuration data within agreed timelines. Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry. Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding...
- ...Partner with function leads on succession planning and talent reviews to identify high-potential talent and address critical skill gaps. Support talent acquisition efforts by collaborating with the recruiting team to ensure a seamless candidate experience and strong...