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Search Results: 52 vacancies
- ...banking experiences. Job Title: Blended Customer Experience Agent – Personal Banking Location: Ibadan, Oyo Employment Type... ...culture. The purpose of this position is two-fold: Service Delivery: Respond to and resolve customer issues within defined service...
- ...customers with unparalleled access to smart, personalized, and convenient banking experiences. Job Title: Blended Customer Experience Agent (Business Banking/POS) Location: Ibadan, Oyo Employment Type: Full-time Job Purpose The Blended CX Agent – Business...
- ...Cyber Security Career Accelerator – designed for individuals with or without prior tech experience. Gain access to expert-led training from CompTIA-certified instructors, hands-on virtual labs, and preparation for globally respected certifications including...
- ..., ensuring timely, high-quality service delivery across digital channels. The primary... ...support queues and dynamically reallocate agents as needed. Maintain SLA performance ≥... .... Work closely with HR and training for continuous upskilling. Requirements...
- ...tools. Contribute to soil sampling and data collection to support digital soil mapping in Northern Nigeria. Contribute to training of extension agents and farmers on climate-smart agriculture and ISFM. Ensure accurate data recording and maintain trial documentation for...
- ...and develop collective strategies for improvement. Provide training and coaching to enhance collection techniques and compliance adherence... ...Represent Gamma Mobility in discussions with external recovery agents and legal teams when required. Requirements Minimum of 4...
- ...timely, efficient, and high-quality service delivery across Kolomoni’s agency banking and... ...% through real-time queue management and agent readiness. Settlement & Reversals:... ...ticketing systems and merchant logs. Field Training & Merchant Engagement: Organize quarterly...
- ...identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption. Job... ...– Business Developer) as the subject. Walk-In Interview and Training: Time : 10 AM Daily from February 2025 Office Address (PalmPay...
- ...Job Summary: The RM manages and grows the POS agent network, ensuring agent satisfaction, retention, and profitability.... ...for promotional campaigns and incentives. Conduct refresher training to deepen agent understanding of platform features. Facilitate...
- ...troubleshooting and POS repairs to reduce downtime and improve agent satisfaction. Key Responsibilities: Repair, replace,... ...Visit field agents to troubleshoot and maintain hardware. Train agents on device use and care. Ensure adequate stock of devices...
- ...Job Summary: The FSO is responsible for recruiting and activating POS agents, training them, and ensuring optimal usage of deployed terminals in their assigned territory. Key Responsibilities: Recruit, onboard, and activate SA/agents. Provide field...
- ...professional Managementfirm into all core Human Resource Services such as training, recruiting, manpower outsourcing, payroll management, business... ...documentation. Requirements Experience as a Travel Agent, Travel Sales Executive, administrative or similar role....
- ...consulting firm which stands out in areas of professional certification training, HR advisory services, business development/startup, and IT... ...managing customer queries and complaints, and ensure utmost delivery. Job Responsibilities Manage incoming phone calls and...
- ...consulting firm which stands out in areas of professional certification training, HR advisory services, business development/startup, and IT... ...managing customer queries and complaints, and ensure utmost delivery. Job Responsibilities Manage incoming phone calls and...
- ...solutions, and workflow enhancements to clients. Client Support & Training: Provide on-site and remote technical support to... ...logistics, and customer success teams to ensure holistic service delivery. Participate in internal knowledge-sharing sessions to...
- ...transformative agricultural policies. 2. Regional Technology Delivery Infrastructure (RTDI) – Strengthens institutions tasked with... ...Contract renewal/non-renewal Future recruitment needs Training or performance enhancement measures Any other recommendations...
- ...Onboarding Product Ownership Design and manage the end-to-end new user journey across all entry points (Mobile App, USSD, Chatbot, Agent Referrals, CAC registration). Continuously optimize onboarding funnels for speed, drop-off reduction, and regulatory compliance...
- ...supply chains; regional experience and flexibility to travel within specific region, and experience in development and delivery of E&S related training are required. Proficiency in English is a must and working knowledge of French language is required. The IITA now...
- ...Job Summary: The CSR serves as the first point of contact for agents and customers, resolving issues via support channels. Key Responsibilities: Handle inquiries via phone, WhatsApp, email, and CRM tools. Track and close customer complaints and technical...
- ...and ensure service levels are consistently maintained at or above 92%. Coordinate with supervisors to dynamically adjust queues, agent allocation, and issue resolution. Workforce Planning: Approve and optimize agent rosters to maintain occupancy rates between 75...
