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- ...customers with unparalleled access to smart, personalized, and convenient banking experiences. Job Title: Blended Customer Experience Agent – Personal Banking Location: Ibadan, Oyo Employment Type: Full-time Job Description The Blended CX Agent – Personal...
- ...customers with unparalleled access to smart, personalized, and convenient banking experiences. Job Title: Blended Customer Experience Agent (Business Banking/POS) Location: Ibadan, Oyo Employment Type: Full-time Job Purpose The Blended CX Agent – Business...
- ...Represent Gamma Mobility in discussions with external recovery agents and legal teams when required. Requirements Minimum of 4... ...You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities....
- ...including flights, accommodations, tour packages, cruises, travel insurance, and car rentals, to individual and group clients. Negotiate... ...documentation. Requirements Experience as a Travel Agent, Travel Sales Executive, administrative or similar role. Strong...
- ...Contribute to soil sampling and data collection to support digital soil mapping in Northern Nigeria. Contribute to training of extension agents and farmers on climate-smart agriculture and ISFM. Ensure accurate data recording and maintain trial documentation for research...
- ...team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption. Job Responsibilities: ~ Prospecting and Identifying quality merchant/agent and...
- ...Job Summary: The RM manages and grows the POS agent network, ensuring agent satisfaction, retention, and profitability. Key Responsibilities: Recruit, onboard, and activate SSA agents. Drive account opening, loan bookings, and deposit mobilization...
- ...Onboarding Product Ownership Design and manage the end-to-end new user journey across all entry points (Mobile App, USSD, Chatbot, Agent Referrals, CAC registration). Continuously optimize onboarding funnels for speed, drop-off reduction, and regulatory compliance...
- ...Job Summary: The FSO is responsible for recruiting and activating POS agents, training them, and ensuring optimal usage of deployed terminals in their assigned territory. Key Responsibilities: Recruit, onboard, and activate SA/agents. Provide field...
- ...Job Summary: The DSO manages on-site terminal troubleshooting and POS repairs to reduce downtime and improve agent satisfaction. Key Responsibilities: Repair, replace, and reconfigure POS terminals. Log device issues and resolutions. Visit field...
- ...Job Summary: The CSR serves as the first point of contact for agents and customers, resolving issues via support channels. Key Responsibilities: Handle inquiries via phone, WhatsApp, email, and CRM tools. Track and close customer complaints and technical...
- ...and ensure service levels are consistently maintained at or above 92%. Coordinate with supervisors to dynamically adjust queues, agent allocation, and issue resolution. Workforce Planning: Approve and optimize agent rosters to maintain occupancy rates between 75...
- ...customer satisfaction. Key Responsibilities Queue & SLA Management: Monitor live support queues and dynamically reallocate agents as needed. Maintain SLA performance ≥92% by managing team availability and response times. Produce daily and weekly queue performance...
- ...efficient hotline operations, hardware fault resolution, and overall merchant satisfaction. The supervisor will manage a team of agents responsible for handling business banking queries, maintaining queue discipline, and ensuring the department meets its Service...
- ...with ASA (Average Speed of Answer) ≤20 seconds. Ensure abandonment rate remains below 5% through real-time queue management and agent readiness. Settlement & Reversals: Monitor and drive compliance with POS reversal SLA—ensuring ≥90% are resolved within 1 hour...
- ...cleaning tasks, including lifting, bending, and reaching. Benefits Competitive salary. Additional benefitssuch as health insurance andpaid time off. Opportunity for professional growth and development. Application Closing Date 31st July, 2025. How to...
- ...and appointment process, ensuring that all relevant contract terms and conditions are incorporated. Ensure that all bonds and insurances required are obtained from all relevant parties. Liaise with suppliers and manufacturers where required. Administer the construction...
Dexnova consulting limited
Ibadan, Oyo10 days ago - ...on hotel services and amenities. Opportunities for career advancement within the hotel. Other benefits offered, e.g., health insurance. Application Closing Date 31st July, 2025. How to Apply: Interested and qualified candidates should send their resume and...
- ...Location: Ibadan, Oyo Employment Type: Full-time Key Responsibilities Oversee the entire billing process for health insurance claims, ensuring accurate and timely submission to insurance providers (HMOs). Ensure proper documentation for insurance claims...
- *Description* We are seeking an experienced and motivated sales representative to join our insurance company. As a Manager you will play a role in expanding our client base, achieving the Company's objectives with a focus on providing exceptional customer service....
Cornerstone Insurance
Ibadan, Oyoa month ago
