Business Operations Assistant

The Opportunity

• We’re looking for a highly organised, proactive and resourceful Business Operations Assistant to help keep the business moving.
• This is a hands-on role for someone who enjoys getting things done.
• You’ll supportwith day-to-day business operations, coordinate projects and programs, engage suppliers and partners, manage follow-ups, conduct research, prepare expense reports and take ownership of tasks that create real value for the business.
• We’re looking for someone who can be proactive, take a task, understand what needs to happen, figure out the next steps and follow it through to completion.
• If you’re the kind of person who naturally keeps things organised, spots what needs attention and doesn’t need to be chased to get things done, we’d like to hear from you.

Responsibilities
Business Support:

• Provide day-to-day operational support.
• Manage schedules, meetings, appointments, correspondence and follow-ups.
• Prepare documents, presentations, reports and other materials when required.
• Conduct research and gather information to support business decisions.
• Cordinate sales and business transactions.
• Track important commitments, deadlines and outstanding actions.

Projects & Programs:

• Coordinate projects, programs and business initiatives from planning through to completion.
• Create and maintain timelines, task lists and progress trackers.
• Coordinate people, resources and activities required to deliver projects.
• Follow up with team members and stakeholders to keep work moving.
• Identify delays or issues early and escalate them appropriately.

Suppliers & Partners:

• Communicate and coordinate with suppliers, contractors, partners and other external stakeholders.
• Request quotations, compare options and assist with supplier coordination.
• Follow up on deliverables, timelines, invoices and outstanding issues.
• Maintain professional relationships with key suppliers and partners.

Operations & Administration:

• Support the smooth running of daily business activities.
• Maintain organised records, documents and operational information.
• Prepare and maintain regular outflow and inflowreports, ensuring expenses are accurately recorded and properly documented.
• Organise receipts, invoices and supporting documentation.
• Help improve simple processes and systems that make the business more efficient.
• Handle confidential business information with discretion.

Creating Value:

• A big part of this role is helping with running the day to day operations.
• That means taking ownership of tasks, following through on conversations, source for business, chasing outstanding business, coordinating people, finding information, identifying opportunities and making sure important things don't simply sit on a to-do list.

What Success Looks
You’ll know you’re succeeding when:

• Projects and programs keep moving.
• Suppliers and partners receive timely follow-up.
• Important deadlines and commitments don't get forgotten.
• Expenses and documentation are properly organised.
• Daily business activities run more smoothly.
• Problems are identified before they become bigger problems.
• The Directors can trust you to take something on and come back with a result.

Who We're Looking For
You are:

• Highly organised and detail-oriented.
• Proactive and able to work without constant supervision.
• A strong communicator with excellent written and verbal skills.
• Comfortable dealing with customers, suppliers, partners, team members and senior stakeholders.
• Good at managing multiple priorities and deadlines.
• Resourceful and confident figuring things out.
• Reliable and strong on follow-through.
• Discreet and trustworthy with confidential information.
• Comfortable using digital tools, spreadsheets and productivity software.
• Curious, adaptable and willing to learn.
• Someone who takes ownership rather than waiting to be told what to do.

Experience:

• Previous experience in business support, administration, business operations, project coordination, customer service or a similar role is an advantage.
• A Degree or professional qualification is desirable but not the most important thing.
• We care about how you think, how you communicate and, most importantly, what you can actually get done.

Why This Role Matters:

• This isn't a role where you'll simply sit around waiting for instructions.
• You'll have exposure tooperations, projects, partnerships, suppliers, decision-making and the day-to-day realities of building and running a growing organisation.
• The right person will have the opportunity to take on increasing responsibility as they demonstrate their ability, initiative and reliability.

The Person We Want:

• If you’re organised, switched-on, dependable and naturally proactive...
• If you enjoy solving problems and making things happen...
• If you can move comfortably between a spreadsheet, a supplier call, a business meeting and a project deadline...
• And if you take pride in being the person others can rely on.

Application Closing Date
30th November, 2026.

How to Apply
Interested and qualified candidates should send their CV and a brief cover letter explaining why you believe you would be a strong fit for the role to: using the job title as the subject of the mail.

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