Housekeeper
Denam Properties Limited
Job Summary
- The Housekeeper is responsible for ensuring that all guest apartments are clean, hygienic, well-organized, properly stocked, and ready for guest check-in. The role requires attention to detail, honesty, good time management, and a strong commitment to maintaining DAL's housekeeping standards.
Key Responsibilities
- Clean and sanitize guest apartments, bedrooms, bathrooms, kitchens, and common areas.
- Make beds and replace linens, towels, and other supplies.
- Dust, vacuum, sweep, and mop floors and surfaces.
- Replenish toiletries, water, tissue, and guest amenities.
- Ensure apartments are properly arranged and ready before guest arrival.
- Follow housekeeping checklists and conduct final inspections.
- Check for damaged, missing, or misplaced items and report them promptly.
- Report maintenance issues and faulty equipment to the supervisor.
- Handle guest belongings with honesty, care, and confidentiality.
- Properly use and maintain cleaning equipment and supplies.
- Follow all hygiene, health, safety, and company procedures.
KPIs
- Apartment Cleanliness Score: ≥ 95%
- Apartment Turnaround Compliance: ≥ 95%
- Cleaning Checklist Completion: 100%
- Guest Cleanliness Complaints: ≤ 2%
- Damage/Missing Item Reporting: 100%
- Guest Amenities Replenishment: ≥ 98%
- Apartment Readiness Before Check-in: ≥ 95%
Qualifications & Experience
- Minimum of OND or equivalent.
- Previous housekeeping, hotel, shortlet, serviced apartment, or cleaning experience is an advantage.
- Knowledge of basic cleaning and hygiene practices.
Required Skills:
- Excellent cleaning skills.
- Attention to detail.
- Time management and organization.
- Good communication skills.
- Ability to work independently.
- Physical stamina.
- Honesty, integrity, and trustworthiness.
- Ability to work under pressure and meet cleaning deadlines.
Behavioural Expectations:
- The Housekeeper must be punctual, professional, respectful, trustworthy, accountable, and committed to maintaining excellent housekeeping and guest service standards.
Salary
N100,000 - N150,000 / month
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
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