Client Service Manager
HR-ON-WHEELS
Job Title: Client Service Manager Location: Lagos Employment Type: Full-time Salary Range: ₦400,000 – ₦450,000 Industry: Advertising *Female for gender balance* Role Overview Our client is seeking a Client Service Manager to drive revenue growth through new business development while managing and expanding client accounts. The ideal candidate has prior experience in a creative, advertising, digital, or integrated marketing communications agency, with strong client-handling skills, pitch support experience, and the ability to coordinate internal teams in a fast-paced environment. Key Responsibilities
- Drive new business by identifying, pursuing, and closing opportunities
- Manage assigned client accounts and serve as the primary contact
- Build strong client relationships and support upsell/cross-sell opportunities
- Translate client briefs into clear internal briefs and coordinate delivery
- Liaise with internal teams to ensure timely, high-quality execution
- Track account performance, revenue, and maintain accurate documentation
- Bachelor’s degree in Marketing, Mass Communication, or a related field
- 3–5 years’ experience in account management or business development within an agency environment
- Proven experience handling clients, proposals, and revenue targets
- Strong understanding of marketing communications services (digital, branding, social media, media, experiential)
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