Field Service Rigger

• Delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to the below:

o Connectivity Services

Fiber

DIA

VSAT

BIA

o Security Services

o Enterprise Security Applications

• Related to FSE activities:

o Survey

o Installation

o Relocation

o Retrievals

o Preventive and Corrective Maintenance

o Technical assistance to our partners

o Related technical support to our internal and external clients.

• Mandatory Safety-First policy to be adhered to.

• Timely adherence to agreed client schedule.

• Provides real-time updates to Supervisor/HOD on the assigned task from start of assigned activity to completion.

• Ensures that the clientele is well informed of the activity being carried out at the start and acknowledged confirmed completion.

• Submits timely activity reports and forms to FSE supervisor & HOD in line with FSE procedures, workflows, work instructions.

o Ensures that all activities assigned are carried out to the letter.

• Ensure that all activities carried out are according to company defined standards.

Requirements

Experience, Education and/or Professional Qualifications 

• Bachelor’s degree in Electrical/Telecommunications Engineering or its equivalent.

• Preferred inclusive related hands-on experience in the telecoms and ISP.

Essential Skills / knowledge / Traits

• At least 2 years’ experience in the telecom or ISP industry (operations experience).

• Knowledge in Microsoft Office Applications as a tool requirement for creating reports and

statistics.

• Basic Engineering knowledge and practice.

• RF engineering/installation knowledge and use of basic measurement equipment and tools.

• Customer oriented/focused in delivering services (field related works)

• Good communications skills (English and native) both oral and written to be able to deliver

instructions to internal and external clients.

• Excellent team player.

• Proficient in the use of communication tools for real-time reporting

• Excellent assessment skills.

• Able to use, operate, assess, and interpret gathered data from

o Data Tester

o Spectrum analyser

o Ground tester

o Multi-meter, Voltage and current

o BW tester

o PC and test applications

Desirable Skills / knowledge / Traits

• Knowledge in IT related activities.

• Knowledge in basic networking and monitoring.

• Knowledge and experience in basic electrical circuits with hands-on preferred.

• Knowledge in telecom power systems with hands-on preferred

Benefits

Benefits

• Healthcare Insurance (HMO)
  
• Paid Leave
  
• Group Life Insurance
  
• Hybrid work model
  
• Professional Development Reimbursement