Operations Team Lead
TotalDataLimited
The operations team lead is responsible for performing the following functions:
§ Responsible for safety leadership and environmental stewardship, hiring of operations supervisors and hourly employees. The role oversees Operations planning, staffing and logistics.
§ Recommend or execute personnel actions, such as hiring, evaluation, or promotion.
§ Maintain operations data, such as time records, production, cost records, and prepare reports for the management.
Requirements
§ Participate in interviewing, selection of candidates and training of new hires on factory policies and procedures.
§ Delegate tasks to factory staff as necessary.
§ Collaborating with quality control managers to establish and execute quality control processes.
§ Regular inspection and coordinating of employees (Shift Managers, Admin, & Loaders) to monitor their performances and ensure tasks are completed in a timely manner.
§ General operational supervision within the premises (Clients premises).
§ Plan and establish work schedules, assignments, and operation sequences to meet production goal.
§ Motivating Shift Managers and factory workers to continually achieve factory targets.
§ Representing Total data limited (TDL) at meetings/seminars organized within the client’s premises.
§ Ensure new hires meet specific target performance level.
§ Preparation of monthly invoices for payment.
§ Enforcement of Client/TDL rules and regulations
§ Directing and coordinating the activities of employees in production line and Logistics.
§ Keeping records of employees' attendance and hours worked.
§ Taking records of total numbers of trucks/trailer loaded per day.
§ Maintaining the security of all information entrusted to you and all members of staff
§ Enforce compliance with health and safety regulations [the usage of P.P.E(s)] to prevent accidents and injuries.
§ Proper documentation of operational activities i.e. (ensuring reconciliation of activities between Client and TDL).
§ Participate in interviewing, selection of candidates and training of new hires on factory policies and procedures.
§ Other official tasks assigned
Note: In the event of supervisory negligence/poor monitoring that affects the company (TDL), you shall bear the cost.
KEY PERFORMANCE INDICATORS
§ Revenue Growth
§ Cost Reduction
§ Audit Defect Rate Compliance
§ Ensure prompt reimbursement from client.
§ Turn-around time, Issue Resolution & Quality Rate
§ Adherence to policies, procedures & processes
§ Strategic initiatives
§ Payroll and personnel database
§ Ensure 0% incidence of protest/negative report.
§ Stake holder management.
§ Customer Satisfaction & Retention
Benefits
Competitive
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