Sales Support Officer
Ascentech Services Limited
Job Summary
- We are seeking a proactive and detail-oriented Sales Support Officer with a background in Chemistry or a related scientific field and at least 2 years of sales experience.
- The successful candidate will support the sales team with customer management, quotations, order processing, product information, and coordination of sales activities.
Key Responsibilities
- Provide administrative and technical support to the sales team.
- Assist in preparing quotations, proposals, sales presentations, and product documentation.
- Respond to customer enquiries and provide accurate product information.
- Process and follow up on customer orders from initiation to delivery.
- Maintain accurate records of customers, sales activities, orders, and quotations.
- Liaise with customers, suppliers, logistics, finance, and other internal teams to ensure smooth order fulfilment.
- Follow up on leads, quotations, and outstanding customer requests.
- Support the sales team in identifying new business opportunities and maintaining existing customer relationships.
- Monitor sales orders, deliveries, and customer feedback.
- Assist with product demonstrations and customer presentations where required.
- Prepare regular sales reports and updates for management.
- Ensure proper use and maintenance of CRM and other sales-support systems.
Requirements
- B.Sc./HND in Chemistry, Industrial Chemistry, Chemical Engineering, Polymer Science, or a related scientific discipline.
- Minimum of 2 years of sales or sales support experience is mandatory.
- Experience in technical, industrial, chemical, manufacturing, or B2B sales is an advantage.
- Good understanding of sales processes, customer relationship management, and order management.
- Strong communication, negotiation, and interpersonal skills.
- Good analytical and problem-solving abilities.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Experience using CRM/ERP systems is an advantage.
- Ability to work independently and collaborate effectively with the sales team.
- Strong attention to detail and ability to manage multiple tasks.
Application Closing Date
31st November, 2026.
How to Apply
Interested and qualified candidates should send their CV to: using the Job Title as subject of the mail.
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Vacancy posted 2 days ago
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