Communications Director

Job title : Communications Director

Job brief

• Director of Communications is a senior leadership role responsible for shaping and managing an organisation's external and internal communications strategy and execution.
• They play a critical role in building and protecting brand reputation, ensuring consistent messaging across all channels, and driving strategic narratives that engage key stakeholders and support business objectives.
• Day to day, a Director of Communications oversees media relations, crisis communications, corporate social responsibility (CSR) initiatives, content strategy, and internal communications.
• They lead a team of communication professionals, serve as a key advisor to senior leadership, and are adept at managing complex communication challenges in a dynamic environment.

Duties & Responsibilities

• Develop and implement comprehensive communication strategies (internal and external) aligned with organisational goals.
• Lead and manage the communications team, providing mentorship and professional development.
• Oversee all media relations, including proactive pitching, reactive responses, and building relationships with journalists.
• Develop and manage crisis communication plans, serving as a key spokesperson or advisor during sensitive situations.
• Drive the organisation's corporate narrative and messaging across all public-facing channels.
• Oversee content strategy and development for corporate websites, social media, press materials, and executive communications.
• Manage internal communications to ensure employee engagement and alignment.
• Advise senior leadership on communication best practices and potential reputational risks.
• Manage relationships with PR agencies, media monitoring services, and other external partners.
• Monitor communication effectiveness, analyse media coverage, and report on KPIs.

Skills & Qualifications

• Bachelor’s Degree in Communications, Public Relations, Journalism, or a related field; Master's degree preferred.
• Extensive experience (8-10+ years) in senior communications leadership roles, with significant time as a Communications Director or Head of Communications.
• Proven track record of developing and executing successful communication strategies in complex environments.
• Exceptional written and verbal communication skills, including public speaking and executive-level content creation.
• Demonstrated expertise in media relations, crisis communications, and issues management.
• Strong leadership, team management, and strategic thinking abilities.
• Deep understanding of digital communication channels and social media strategy.
• Ability to work effectively under pressure and manage high-stakes communication challenges.
• Strong stakeholder management and influencing skills.