Front Desk Officer

Job Description

• We are seeking a professional, courteous, and customer-focused Front Desk Officer to serve as the first point of contact for clients, visitors, and business partners.
• The successful candidate will be responsible for managing the front office, providing administrative support, handling enquiries, and ensuring a welcoming and efficient reception environment.

Responsibilities

• Welcome and attend to clients, visitors, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Maintain the reception area to ensure it is clean, organized, and presentable at all times.
• Receive, sort, and distribute correspondence, documents, and deliveries.
• Manage meeting room bookings and coordinate visitor appointments.
• Provide administrative support, including filing, data entry, and document management.
• Maintain accurate visitor and courier records.
• Assist with office supplies inventory and report replenishment needs.
• Support HR and Administration with assigned administrative tasks.
• Handle customer enquiries and escalate issues where necessary.
• Maintain confidentiality of company information.
• Perform other duties as assigned by Management.

Requirements
Education:

• Bachelor's Degree or Higher National Diploma (HND) in Business Administration, Mass Communication, Public Administration, Office Technology and Management, or a related field.

• Relevant administrative or customer service certifications will be an added advantage.

Experience:

• Minimum of 2 years of experience in a front desk, receptionist, customer service, or administrative role.
• Experience in the real estate industry is an added advantage but not mandatory.
• Experience using office equipment and Microsoft Office applications is required.

Skills:

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Good organizational and multitasking abilities.
• Strong attention to detail.
• Ability to remain calm and professional under pressure.
• Basic administrative and record-keeping skills.
• Must possess excellent communication and customer relationship skills.
• Must be well-organized, reliable, and detail-oriented.
• High level of professionalism, integrity, and confidentiality.
• Ability to work independently and as part of a team.
• Strong time management and problem-solving skills.
• Must reside in Abuja or be willing to relocate.
• Friendly, approachable, and committed to delivering exceptional customer service.

Remuneration

• Salary: N100,000 per month.
• Performance-based incentives where applicable.
• Opportunities for learning, career growth, and professional development.

Application Closing Date
26th July, 2026.

How to Apply
Interested and qualified candidates should send their CV, a cover letter, and, where applicable, a portfolio or links to social media accounts/campaigns they have managed to:  View email address on hotnigerianjobs.com using "Front Desk Officer" as the subject of the email.

Note : Only shortlisted candidates will be contacted.

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