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Retail Banking Recruitment Bootcamp - Relationship Manager

First Bank of Nigeria Limited (Lagos, South-West, South-East, and South-South)

Job Objective

  • Responsible for developing the business unit to increase sales, profitability, market share and customer satisfaction.

Duties and Responsibilities

  • Supervise activities of retail marketing staff to ensure timely and efficient service delivery to customers. 
  • Promote the sales and service culture through coaching, guidance and staff motivation 
  • Ensure achievement of monthly and annual targets 
  • Approve expenditure for the branch marketing team within limits 
  • Ensure branch operating cost is within approved budget 
  • Ensure zero tolerance for inactive/dormant accounts 
  • Manage all staff in the team to achieve increased value creation, volume of business and enhanced profitability for the bank 
  • Ensure effective risk asset appraisal, disbursement and monitoring 
  • Provide timely and accurate reports in prescribed formats and intervals 
  • Ensure excellent working relationship with the branch operations staff 
  • Perform all other duties as assigned by the Group Head.

Job Requirements
Educational Qualification:

  • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
  • Higher Degrees (MBA)/Professional Certificate will be an added advantage

Experience:

  • Minimum of 5 years relevant experience and at least 2 years in management position with responsibility in Retail & marketing units, relationship management, product management and Marketing and retail sales.

Knowledge:

  • Financial advisory
  • Good Knowledge of the business environment
  • Credit/Risk Management
  • Banking structure, policies, and procedures
  • Banking Operations, Products & Services
  • Customer Service
  • Marketing/ Sales 
  • Business/ Product Development
  • Budget Planning & Control  
  • Financial Analysis Business/ Operational Strategy
  • Strategic Business Planning

Application Closing Date
13th July, 2026; 00:55

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note:  Only shortlisted applicants will be contacted. 

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Vacancy posted 3 days ago
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