Sales / Kitchen Assistant
Full-time
UnifiedTrust Network
About the Role
Tima's Kitchen LP is looking for a smart, organised Sales / Kitchen Assistant to support customer service, food sales, order packing, kitchen coordination, and daily store operations. The ideal candidate should be friendly, tech-savvy, neat, and able to help the business deliver a smooth customer experience.
Key Responsibilities
- Attend to walk-in customers, online enquiries, subscription customers, and delivery/pickup orders professionally.
- Record orders accurately using POS, order apps, WhatsApp, spreadsheets, or approved digital tools.
- Support food packing, labelling, serving, cleaning, and basic kitchen preparation.
- Explain menu items, subscriptions, rewards, and promotions to customers clearly.
- Assist with stock checks, inventory updates, daily sales records, and simple reports.
- Keep the front counter, sitting area, serving area, and kitchen support area clean and organised.
- Escalate customer complaints, missing items, payment issues, or operational problems quickly.
- Work closely with the Chef and management to maintain speed, hygiene, and good customer service.
Requirements
- Minimum of National Diploma, OND, HND, SSCE with strong relevant experience, or a related qualification.
- Must be educated, tech-savvy, organised, neat, and confident speaking with customers.
- Must be able to use a smartphone, POS/order app, WhatsApp, basic spreadsheets, and simple reporting tools.
- Good communication, basic numeracy, record-keeping, and customer service skills.
- Previous experience in food service, sales, hospitality, retail, or customer support is an advantage.
- Must live on Lagos Island or close enough to commute reliably.
- Must be punctual, trustworthy, calm under pressure, and willing to learn.
Vacancy posted 5 hours ago
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