Sales Administrator

Job title : Sales Administrator

Job Summary

• We are seeking a proactive and detail-oriented Sales Admin to support the sales operations team by ensuring smooth coordination of orders, invoicing, customer follow-ups, reporting, and general sales administration activities.
• The ideal candidate should be organized, responsive, and able to work effectively in a fast-paced sales and distribution environment.

Key Responsibilities

• Process customer orders accurately and follow through from order confirmation to delivery coordination
• Prepare invoices, sales orders, delivery notes, and other sales documentation
• Maintain and update customer records, sales reports, and order tracking sheets
• Follow up with customers on pending orders, deliveries, and documentation
• Support the sales team with reporting, data entry, and administrative coordination
• Monitor stock movement and liaise with warehouse/logistics teams to ensure timely dispatch
• Assist with reconciliation of sales records and customer accounts where required
• Prepare periodic sales reports and provide administrative support to the sales department
• Handle customer inquiries and escalate issues where necessary
• Ensure proper filing and documentation of all sales-related records

Requirements

• 2–4 years relevant experience in sales administration, sales support, customer service, or related roles
• HND/B.Sc. in Business Administration, Accounting, Marketing, or related discipline
• Good knowledge of Microsoft Excel and reporting tools
• Strong organizational and communication skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and accuracy
• FMCG, manufacturing, or distribution experience is an added advantage

Skills & Competencies:

• Sales Coordination
• Order Processing & Documentation
• Customer Relationship Management
• Reporting & Record Keeping
• Communication & Interpersonal Skills
• Attention to Detail
• Time Management
• Problem Solving
• Team Collaboration
• Microsoft Excel Proficiency