Agency Processing Specialist
Unified Payment Services Limited
Job Objective (s)
- The Agency Processing Specialist is responsible for supporting the effective processing, monitoring, and operational management of transactions and services across the organisation’s Agency Banking Platforms.
- The role ensures seamless transaction processing, timely resolution of exceptions, accurate reconciliation and settlement, and efficient support for agency banking operations.
Duties & Responsibilities
- Monitor and manage agency banking transaction processing across relevant platforms, ensuring transactions are processed accurately, efficiently, and within agreed service levels.
- Monitor transaction flows, system interfaces, exceptions, reversals, failed transactions, and other processing issues, ensuring timely investigation and resolution.
- Perform daily transaction reconciliation and support settlement processes, identifying and resolving discrepancies between systems, banks, agents, and other stakeholders.
- Provide operational support for agency banking platforms, including agent onboarding, configuration, parameter updates, transaction limits, and other platform-related activities.
- Investigate and resolve transaction disputes, complaints, failed transactions, and processing exceptions in collaboration with relevant internal and external stakeholders.
- Generate and analyse operational, transaction, reconciliation, and performance reports to support business decisions and management reporting.
- Collaborate with Technology, Operations, Finance, Risk, Compliance, Customer Service, banks, and other stakeholders to resolve operational and transaction-related issues.
- Support system implementations, upgrades, testing, integrations, and changes affecting agency banking transaction processing and operations.
- Ensure adherence to established operational procedures, service level agreements, information security requirements, regulatory guidelines, and applicable agency banking standards.
- Identify opportunities for process improvement, automation, and operational efficiency while maintaining the reliability and quality of agency banking services.
Job Requirements
Education:
- Bachelor's degree or equivalent in Business Administration, Finance, Accounting, Economics, Computer Science, Information Technology, or a related discipline.
Experience:
- 5 – 8 years of relevant experience in agency banking, transaction processing, payments operations, digital banking, fintech, banking operations, or a related environment.
Application Closing Date
30th September, 2026.
How to Apply
Interested and qualified candidates should send their CV to: using the job title as the subject of the mail.
Share this job:
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Agency Processing Specialist in Lagos, Lagos State vacancy
- ...technology and experiences that are redefining entertainment across the continent. About the role The Trade Marketing Specialist, Agency is where our brand meets the market. You will bring BetKing to life across our agent network, from shop signage and in-shop...
- ...team for a minimum of 6 months. The intern will help us identify how AI can be used to improve and automate everyday business processes. The role will involve learning about business processes, researching AI solutions, testing AI tools, and helping to develop simple...
- ...lead the strategy, development, deployment, and management of the Agency Banking Platform, ensuring efficient delivery of financial... ...Banking platform, ensuring high availability, seamless transaction processing, system performance, and continuous improvement. Establish...
- ...socially responsible. Role Summary: TMS is seeking an experienced maritime professional to lead the global expansion of its agency business. This is a strategic and commercially focused role responsible for identifying new markets, establishing agency operations...
- ...About the Role We are seeking a highly competent and results-driven Head of Transaction Processing to lead and oversee the organisation’s transaction processing operations. The successful candidate will be responsible for ensuring the accurate, timely, efficient...
- Job title : Principal Process Design Engineer Job Location : Lagos Deadline : September 01, 2026 Quick Recommended Links Interested applicant(s) should possess relevant qualifications and experience
- ...Role Purpose The Group Head, Technical Services & Process Optimization provides technical leadership across the Holdings Company... ...technical consultants, research institutions, regulators, and specialist service providers. Key Performance Indicators (KPIs) Improvement...
- ...Management for a dynamic and passionate Marketing Specialist to join the Marketing team. The role will support... ...brand communications in partnership with creative agencies Leading Integrated Brand Planning Process (annual IBP) Management of Brand’s digital strategy...
- ...implementation of interventions that improve processing, quality assurance, and market... ...Engage state and federal government agencies, research institutes, and industry associations... ...on learning. Work with the MEL Specialist to assess the impact of the project’s interventions...
- ...updates made to Hope banking channels (USSD, Internet Banking, Agency and Mobile) Daily monitoring of transactions across different... ...bank Customer Care Daily Monitoring of transactions on Hope processing system(HDP) Monitoring of resource utilization on Hope digital...
- ...Job Summary Catilas Resources Limited is currently recruiting motivated individuals to join our team as an Agency Banking Field Representative for a leading commercial Bank in Nigeria. As an Agency Banking Field Representative, you will be responsible for expanding...
- ...tailored to business requirements, ensure seamless transaction processing and monitoring, and provide second-level support for POS-related... ...: Experience supporting electronic channels like POS, ATM, or Agency Banking platforms is a plus. Experience: 0-2 years’ experience...
- ...About the Job Promasidor is seeking multiple Group R&D Specialists across the following categories: Beverages, Culinary, Dairy, and... ...projects. Generate proprietary technology, ingredient and process ideas that drive distinctive competitive advantage. Product...
- ...Role Overview The procurement Specialist will possess extensive experience in the procurement andacquisition of oil and gas equipment... .... Manage the full contract lifecycle, including tendering processes, bid evaluations, award recommendations, and contract execution...
- ...built around three practice areas: Strategy & Operating Model, Process & Digital Transformation, and People, Culture & Workforce.... ...processes you deliver, working alongside our GRC and cybersecurity specialists. Commercial and team work: You'll help scope and shape new...
- ...entertain — they build connection, opportunity, and pride across the communities we serve. Role Overview The Sportsbook Specialist plays a key role in the execution and delivery, data-driven sportsbook campaigns that drive customer retention and commercial performance...
- ...The Import & Export Specialists are responsible for managing and coordinating all international trade operations, including inbound imports... ...and Collaboration). Strong knowledge of import and export processes, transportation regulations, and operations. Excellent...
- ...and transaction switching services. The role ensures high system availability, timely incident resolution, accurate transaction processing, and compliance with operational procedures and service level agreements (SLAs). The analyst works closely with internal teams...
- ...experienced, highly motivated, and target-driven Direct Sales Specialists to drive customer acquisition and revenue growth. The successful... ...customer service throughout the sales and onboarding process. Follow up with customers to ensure satisfaction and encourage...
- ...Ensure best assurance practice in the plan and execution of IS Audit Programs. Ensure enterprise wide compliance of business processes and operations to internal policies, procedures and documentations. Incorporation of standard practices, principles and processes...
- ...Job Purpose ~ To support the Issuing Operations team in the preparation, processing, and monitoring of EMV data and card personalization activities, while ensuring accuracy, compliance with standards, and timely delivery in line with agreed service levels Duties...
- ...monitoring. Basic troubleshooting and problem-solving skills. Familiarity with IT service management and incident management processes is an advantage. Application Closing Date 30th September, 2026. How to Apply Interested and qualified candidates should...
- ...Implementation of Efficient & Effective Policies, Procedures & Processes § Strategic Initiatives § System Integrity §... ...Experience Minimum of 2 years’ experience as a System Specialist KEY COMPETENCY REQUIREMENTS Knowledge § Knowledge...
- ...matter. Job Description What will you do... Operations Specialist supports planning, coordinating, and executing internal and... ..., support budget planning activities, and manage procurement processes. Qualifications What you bring... Bachelor’s...
- ...Job Summary ~ The Talent Acquisition Specialist will manage end-to-end recruitment activities and develop effective talent-sourcing... ...competency-based interviews. Coordinate assessments and selection processes. Conduct reference checks. Maintain candidate pipelines...
- Job Summary ~ Support the execution of SBC’s sustainability strategy by managing data, projects, and community initiatives that advance environmental and social impact. Responsibilities Sustainability Mainstreaming: Communication, internalization, and implementation...
- ...Opportunity We are seeking a CRANE AND LIFTING EQUIPMENT SPECIALIST to join a major GMC (General Maintenance Contract) project in... ...according to safety standards. · To ensure operational engineering processes, inspection and maintenance are efficiently carried out in...
- ...sector. Job Title/ Position: Litigation and Dispute Resolution Specialist Reports To: Head of Legal Location: Dangote Petroleum... ...Courts in Nigeria. b. Sound knowledge of Nigerian case law, court processes, and dispute resolution mechanisms (litigation and ADR). c. Ability...
- ...Description The IT Security Specialist is responsible for implementing, monitoring, maintaining, and continuously improving the organization's information and technology security controls to protect its systems, networks, applications, infrastructure, data, and digital...
- ...About The Role We are looking for a Digital Media Specialist who can transform ideas, products, and everyday moments into compelling digital experiences that connect with our audience and strengthen our brand presence. This role is for a creative professional who...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Agency Processing Specialist. Be the first to apply!
