Shortlet / Inventory Supervisor

Job title : Shortlet / Inventory Supervisor

Responsibilities
As a shortlet Supervisor:

• Oversee the day-to-day operations of short-term rental units
• Ensure properties are clean, well-maintained, and guest-ready at all times.
• Track and Manage utility bills like power, internet, DSTV etc.
• Manage guest check-ins and check-outs (virtually or in person).
• Respond promptly to guest inquiries, complaints, or emergencies.
• Coordinate and supervise cleaning, laundry, and maintenance teams.
• Respond promptly to facility-related emergencies or issues.
• Track inventory of supplies and restock as needed.
• Schedule and manage bookings on different platform to maximize occupancy and revenue.
• Monitor online platforms e.g Airbnd, booking.com etc and update listings with accurate information and appealing visuals.
• Maintain guest satisfaction through excellent hospitality and communication.
• Prepare monthly reports on property performance, including income, expenses, and reviews.

As an Inventory Supervisor:

• Track and Update on the system inventory record daily to reflect purchase information
• Share all sales information from store with the Procurement Accountant
• Compare available goods with market trends and determine the right pricing
• Managing and keeping track of shipment, delivery, and fulfillment.
• Optimize inventory control procedures and processes.
• Inspect business supplies and raw materials to identify possible shortages, damages and avoid them.
• Ensure adequate product stock for every possible distribution channel to cover direct demand from customers.
• Keep accurate records of daily deliveries and shipments and replenish inventory when necessary.
• Monitor inventory demand and inventory characteristics.
• Place orders to keep track of and replenish stock when necessary to avoid a shortage of stock or surplus.
• Collaborate and coordinate with other supply chain professionals to ensure that goals are met on time.
• Report and keep upper management up-to-date on stock levels, issues, etc