Customer Success Executive
PetroApp Nigeria
Job Description
- Onboarding: Guide new and old PetroApp clients through onboarding setup of PetroApp system, dashboard training, usage and implementation.
- Problem Solving: Attend to customers enquiries, solve customer complaints and provide adequate solutions for customer satisfaction
- Relationship Building: Serve as the main point of contact, building trust and acting as an internal advocate for the client.
- Health Tracking: Monitor customer usage and conduct regular customer check-ins to speedily solve problems and prevent churn risks.
- Cross-Functional Collaboration: Partner with sales, product, marketing, and support teams to relay customer feedback and resolve escalations.
Job Requirements & Competence
- First degree from an accredited university.
- Serving NYSC corp members are encouraged to apply
- Good knowledge of Microsoft office suites.
- Excellent problem solving skill and ability to use initiative
- Strong emotional intelligence and empathy with customers
- High level of integrity and confidentiality.
- Responsiveness and availability in attending to customers is a MUST.
- Post NYSC & Serving NYSC members
Application Closing Date
30th October, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Vacancy posted 1 day ago
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