Business Manager, Retail SME - Ondo
Full-time
Access Bank
Job title : Business Manager, Retail SME - Ondo
Job Location : Ondo Deadline : August 09, 2026 Quick Recommended LinksJob Grade: SBO - DM
Job Overview:
Responsible for business/team growth, profitability, sales, service delivery, and personnel management in line with assigned budgets and the Access Way.
Key Responsibilities
- Drive SME portfolio growth through targeted acquisition strategies
- Conduct market and industry scans to identify viable SME opportunities
- Build and maintain a strong pipeline of qualified SME prospects
- Manage relationships with key SME clients (top-tier and growth accounts)
- Drive customer engagement through physical and digital channels
- Improve customer retention and wallet share growth
- Review, structure, and recommend SME credit facilities
- Manage the SME loan portfolio to ensure quality and performance
- Lead and supervise SME Relationship Officers/Account Officers
- Conduct periodic performance reviews and coaching sessions
- Drive achievement of loan, deposit, and revenue targets
- Monitor profitability, cost-to-income ratio, and cost of risk
- Prepare and present SME unit performance reports (weekly/monthly)
- Contribute to budget planning and execution
- Collaborate with Risk, Credit, Operations, and other stakeholders
- Foster a high-performing SME-focused sales culture
Requirements
Skills/Competencies
Required Knowledge, Skills and Abilities:
- At least 2 years in a supervisory or team lead role
- Strong understanding of SME products, credit processes, and portfolio management
- In-depth knowledge of credit risk analysis, financial statement interpretation, and lending regulations
- Good understanding of key SME sectors (trade, manufacturing, services, agriculture, etc.)
- Strong credit and financial analysis skills
- Strong business development and management capability
- Ability to structure and negotiate SME credit facilities
- Strong customer relationship management skills
Generic Skills
- Excellent communication and presentation skills
- Proven ability to lead, motivate, and develop teams
- Strong problem-solving and decision-making skills
- Conflict resolution and team-building skills
- High level of initiative, accountability, and ownership
Qualifications & Experience
- A good first degree in any discipline. A Masters’ degree and/or professional qualification will be an added advantage
- At least 6–8 years’ experience in banking, with strong exposure to SME sales, and relationship management, including at least 2 years in a supervisory/team lead role.
Vacancy posted 26 days ago
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