Facility Supervisor
HOP Services
Job Description
- Oversee the day-to-day management, maintenance, and operational readiness of all Little Afrika apartments.
- Ensure every apartment is clean, functional, safe, well-maintained, and guest-ready.
- Conduct regular inspections and identify maintenance issues before they affect guests.
- Respond swiftly to facility emergencies and operational issues.
- Coordinate electricians, plumbers, AC technicians, carpenters, locksmiths, appliance technicians, internet providers, and other service providers.
- Follow up on all repairs and ensure issues are completely resolved.
- Coordinate with housekeeping teams and monitor property presentation and cleanliness standards.
- Monitor furniture, appliances, equipment, utilities, smart locks, Wi-Fi, smart TVs, and other facility assets.
- Maintain accurate records of maintenance, repairs, inventory, assets, and facility incidents.
- Monitor facility inventory and report shortages, damages, or replacement needs.
- Provide timely operational and maintenance reports to management.
- Identify recurring problems and recommend practical solutions to improve efficiency and reduce costs.
Requirements & Experience
- Relevant OND, HND, Bachelor’s degree, or professional qualification is an advantage.
- Minimum of 3 years’ relevant experience in facility management, property management, hospitality, hotel operations, estate management, or a related field.
- Experience in short-let apartments, serviced apartments, hotels, or hospitality operations is highly preferred.
- Strong knowledge of basic electrical, plumbing, air-conditioning, appliance, and general property maintenance.
- Ability to manage multiple properties, tasks, and service providers.
- Strong problem-solving, communication, coordination, and reporting skills.
Technology Skills:
- Must be highly tech-savvy and comfortable using smartphones, computers, Google Workspace, Microsoft Office, Excel/Google Sheets, WhatsApp, and digital reporting tools.
- Ability to work with smart locks, smart TVs, Wi-Fi systems, and other technology-enabled property equipment.
- Experience with property-management systems, booking platforms, or smart-home systems is an added advantage.
- Must be able to learn and adapt to new technology quickly.
Personal Attributes:
- Swift and highly responsive.
- Reliable and accountable.
- Proactive and solution-oriented.
- Hands-on and detail-oriented.
- Able to work under pressure and manage urgent situations.
- Strong organisational and time-management skills.
- Professional, trustworthy, and able to work with minimal supervision.
- Willing to work flexible hours when operational emergencies require attention.
Remuneration
- Competitive salary based on experience and qualifications.
- Other benefits will be discussed with shortlisted candidates.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their CV / Resume and a brief introduction to: using “Facility Supervisor” as the subject of the email.
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Vacancy posted 22 hours ago
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