Food & Beverage Services - Executive Lounge Associate

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

1. Welcome and attend to Executive Lounge guests in a warm, professional and courteous manner. Provide personalized service, respond promptly to guest requests and enquiries, anticipate guest needs, handle complaints appropriately and escalate unresolved issues to the supervisor.
2. Replenish and serve food, beverages and refreshments in accordance with established hotel standards. Ensure that buffet displays, beverage stations and service areas are properly presented, adequately stocked and maintained throughout operational hours. Serve food and beverages efficiently while observing appropriate service etiquette.
3. Ensure the Executive Lounge is clean, organized and guest-ready before, during and after service periods. Set up tables, service stations and buffet displays according to established standards. Maintain the cleanliness of furniture, equipment, crockery, cutlery, glassware and other operating supplies.
4. Adhere strictly to food safety, personal hygiene, sanitation and workplace safety requirements. Monitor food presentation and holding conditions, follow established procedures for replenishment and storage, and report any suspected contamination, equipment malfunction or hygiene concern promptly.
5. Monitor food, beverage and operating supplies within the lounge, replenish items as required and promptly report shortages, wastage, breakages and discrepancies to the supervisor. Handle hotel property and equipment responsibly and support cost-control initiatives.
6. Maintain effective communication with the Executive Lounge Supervisor, Kitchen, Stewarding, Front Office and other relevant departments to ensure seamless service delivery. Participate in briefings, handovers and departmental meetings as required.
7. Comply with hotel policies, standard operating procedures, grooming standards, attendance requirements and responsible business practices. Participate in mandatory training, service briefings, performance reviews and other development activities to maintain and improve service standards
8. Perform any other duties or responsibilities as may be assigned by your supervisor or Management from time to time.

Qualifications

1. Minimum education:  B.Sc, D iploma or certificate in Hospitality Management, Food and Beverage Service or a related discipline is an advantage.
2. Minimum experience:  At least 1–2 years of relevant experience in food and beverage service, preferably in an upscale hotel, executive lounge, restaurant or similar hospitality environment.
3. Language skills:  Good command of spoken and written English. Additional languages are an advantage.
4. Required certificates: - No mandatory certification specified. Food safety, hygiene or hospitality service certifications are an advantage. Food Handlers Test is a must.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -  Be part of a team that creates  exceptional experiences and memorable moments  every day. Let your  Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career -  No matter your background or experience, we invest in your  growth, learning, and career development —helping you reach your full potential. 

Experience the Team Spirit -  Join a workplace that’s  inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our  Employee Resource Groups and inclusion initiatives .

Lead with Your Ambition -  Your ideas, passion and drive matter! We empower you to  make a difference —in hospitality, your community and beyond. 

Enjoy Global & Local Perks -  No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! 

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to  bring your talent, energy, and passion , we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all  backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.