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Business Operations & Transformation Manager

Bluebulb Financials Limited

Job Description

  • The Business Operations & Transformation Manager will serve as the COO's execution partner, translating strategic priorities into coordinated programmes, measurable milestones and completed outcomes.
  • The role builds the discipline needed to move the organisation from a person-dependent, manually coordinated business to a structured, scalable, technology-enabled institution; actively coordinating execution, closing operating gaps and ensuring every priority has a named owner, deadline and definition of done.

Your core mandates would be;

  • Drive the organisation's transformation portfolio
  • Strengthen executive execution and accountability
  • Institutionalise critical processes, SOPs and decision rights
  • Coordinate cross-functional delivery and resolve dependencies
  • Provide the COO with accurate, concise, decision-ready operating information

Qualifications & Experience

  • Bachelor's Degree in Business, Finance, Engineering, Economics, Technology or a related field; relevant postgraduate degree or professional qualification is an advantage
  • 8-12 years of progressive experience, including significant time in banking, fintech, payments, consulting or another complex regulated environment
  • Demonstrated delivery of cross-functional transformation, with strong programme/project management and process/operating-model design experience
  • Experience working directly with executive leadership, with working familiarity with risk, internal controls and corporate governance

Skills & Competencies:

  • Strong analytical and data skills (advanced Excel; SQL or BI tools such as Power BI/Tableau are a plus), plus process mapping and SOP design
  • Ownership and relentless follow-through. Tracks commitments to verified completion without needing to be chase
  • Executive presence to engage, challenge and influence senior leaders respectfully, with structured problem-solving and sound commercial judgment
  • Clear, concise, decision-ready communication, integrity under pressure, and the ability to build genuine adoption of change not just documents.

Why Join Us

  • Deliver real, visible impact; your work will directly shape how the organisation operates and scales
  • Be part of the team building “the operating system for global commerce” from the ground up
  • Work closely with the COO and executive team, with genuine influence over strategic direction
  • Comprehensive and competitive employee benefits.

Application Closing Date
30th August, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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Vacancy posted 19 hours ago
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