Chief Operating Officer (COO)

Key Responsibilities

• Partner with the CEO to develop and implement organizational strategies aligned with the organization’s mission and objectives.
• Provide strategic leadership and insights to improve operational efficiency and support sustainable organizational growth.
• Oversee day-to-day operations, ensuring efficiency, quality, compliance, and effective service delivery.
• Develop and implement operational policies, procedures, systems, and processes that improve organizational effectiveness.
• Establish and monitor KPIs across departments and ensure performance targets are achieved.
• Coordinate cross-functional teams and departments to ensure timely and effective implementation of programmes and projects.
• Lead, mentor, coach, and develop teams while maintaining appropriate staffing levels and professional management standards.
• Work closely with departmental leads and provide regular operational updates and progress reports to the CEO.
• Work with the Finance team to develop and manage budgets, monitor expenditure, and ensure financial sustainability.
• Review financial reports and provide recommendations for cost-effective operations.
• Build and maintain strong relationships with key stakeholders, partners, collaborators, donors, and other strategic contacts.
• Identify and pursue strategic partnership and funding opportunities aligned with organizational objectives.
• Work with the Programmes and Business Development teams to review RFPs and develop proposals for prospective partners and donors.
• Develop and manage a portfolio of existing and prospective donors to support revenue generation and strategic objectives.
• Develop and communicate operational and project development strategies to ensure delivery within agreed budgets and timelines.
• Establish systems for measuring organizational impact and prepare regular impact reports.
• Ensure the organization’s communication channels are properly managed, functional, and regularly updated.
• Coordinate staff performance appraisal processes and ensure effective performance management.
• Identify operational risks and develop appropriate mitigation strategies.
• Ensure compliance with applicable legal, regulatory, and industry requirements.
• Drive innovation, continuous improvement, and adoption of best practices across the organization.
• Prepare monthly management reports for the CEO and support the consolidation of organizational activities for Board and Board Committee meetings.
• Take on additional strategic and operational responsibilities as required to support the organization’s growth.

Requirements

• Bachelor’s Degree in Business Administration, Management, Social Sciences, or a related field.
• A Master’s degree or relevant professional qualification will be an added advantage.
• Minimum of 10 years’ progressive professional experience, with significant experience in senior management or operational leadership.
• Proven experience managing cross-functional teams and organizational operations.
• Strong understanding of strategic planning, performance management, budgeting, risk management, and organizational development.
• Demonstrated ability to build and manage relationships with stakeholders, partners, and donors.
• Experience in proposal development, RFP management, fundraising, or strategic partnerships will be an advantage.
• Strong leadership, analytical, problem-solving, communication, negotiation, and decision-making skills.
• Ability to manage multiple priorities and deliver results in a fast-paced organizational environment.
• High level of integrity, professionalism, accountability, and strategic thinking.

Salary
N1,500,000 Monthly Net.

Application Closing Date
30th September, 2026.

How to Apply
Interested and qualified candidates should send their updated CV to: using “Chief Operating Officer (COO)” as the subject of the email.

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