Cash Teller
a Leading Bank - Westfield Consulting Limited - 12 Openings
Job Purpose
- The cash teller is responsible for handling and managing cash transactions, a frontline worker who ensures that customers' transactional needs are met efficiently and accurately.
- Teller also maintains the business's reputation and ensures that customers have a positive experience.
Key Responsibilities
- Greet customers and address their inquiries
- Receive and dispense cash to customers (internal and external) using appropriate instruments/instructions and proper narration for easy reconciliation
- Keep till box, stamps, and cash arranged and safe
- Maintain a clean and organized workstation
- Update all cash-related registers and files
- Follow all ticket/voucher handling procedures as given by the Head of Operations and the internal control/audit group.
- Prevent fraudulent activities/transactions through due diligence in handling unusual transactions through account history.
- Scrutinize banknotes for counterfeits.
- Balance cash daily, prepare, sign off, and file till analysis.
- Report any teller difference the same day
- Provide information regarding bank products and services to potential and existing customers
- Mobilize deposits in Current & Savings Accounts (CASA) & Term Deposits form, using the current rate guide
- Listen attentively to customers' concerns, showing empathy and understanding, and take appropriate actions to resolve the problem effectively and efficiently
- Collaborate with other departments and teams within the bank to find the best solution for the customer's situation
- Perform various administrative tasks, such as filing and organizing paperwork
Requirements
- Minimum of a first degree
- Minimum of 2 years in a Financial Institution environment
- Knowledge of financial service channels.arket/y
- Knowledge of customer needs across different segments such as income, geography, culture, demography, and markets (Market segmentation and analysis).
- Knowledge of the retail banking market.
- Knowledge of micro and macroeconomics
- Knowledge of financial markets analysis.
Salary
N150,000 (monthly net)
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their current CV to: View email address on hotnigerianjobs.com using the role as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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Vacancy posted 6 days ago
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