Bakery Operations Manager

Job title : Bakery Operations Manager

Job Summary

• They are seeking a competent, detail-oriented Bakery Operations Manager to join its operations team.
• The ideal candidate will oversee the daily operations of a bakery to ensure products are prepared, displayed, and sold efficiently while maintaining high standards of quality and customer service.
• This role is suited for professionals with experience as a Bakery Operations Manager within the Hospitality industry to support the smooth operations of the business and staff efficiency.

Key Responsibilities

• Supervise bakery staff, including bakers and sales attendants
• Plan daily bakery production and work schedules
• Ensure baked products meet quality and hygiene standards
• Monitor inventory and order baking supplies when needed
• Manage sales, expenses, and daily cash records
• Train new employees on bakery procedures and customer service
• Ensure compliance with food safety and health regulations
• Handle customer complaints and inquiries professionally
• Monitor equipment maintenance and report repairs
• Develop strategies to increase sales and customer satisfaction
• Oversee the daily operation of the bakery through staff supervision and efficient production

Requirements

• BSC/OND in Hospitality Management, Business Administration, or related field
• Minimum of 5-7 years of experience in Hospitality Managementor related roles
• Basic knowledge of Microsoft Office Suite and Microsoft Excel
• Strong organizational and coordination skills
• Leadership and team-management skills
• Knowledge of baking operations and food safety standards
• Good communication and customer service skills
• Organizational and time-management abilities
• Basic accounting and inventory management skills
• Problem-solving and decision-making skill.