Customer Support Specialist (Igbo Speaking)
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About the Role
- We are seeking an Igbo Language Specialist to support the translation and localization of content for a fintech/digital financial services app.
- The successful candidate will help make financial products and services more accessible and easier to understand for Igbo-speaking users.
Key Responsibilities
- Translate fintech and app content from English into Igbo.
- Produce clear, accurate, and natural Igbo translations.
- Proofread content for grammar, spelling, clarity, and consistency.
- Adapt financial and fintech terminology for easy understanding.
- Provide simple English back-translations when required.
- Maintain consistent terminology across the app.
- Review and revise translations based on feedback.
- Support user interviews, usability testing, and research involving Igbo-speaking users.
- Interpret research conversations and accurately communicate user feedback.
Requirements
- Degree or formal academic training in Igbo, Nigerian Languages, Linguistics, or a related discipline with 2-5 years of experience.
- Strong reading, writing, speaking, and listening skills in Igbo.
- Good written and spoken English.
- Strong attention to detail.
- Ability to write clearly and formally in Igbo.
- Basic knowledge of Microsoft Office tools.
- Interest in fintech, digital products, or financial services is an added advantage.
- Willingness to learn and receive feedback.
Application Closing Date
31st December, 2026.
How to Apply
Interested and qualified candidates should send their CV to using the job title as the subject of the email.
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Vacancy posted 2 days ago
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