Customer Service & Sales Representative
Future Moves Recruitment Agency (FMR Agency)
About the Role
- We are hiring a proactive, sales-driven Customer Service Representative for our client. In this dual-threat role, you will be the voice of our brand—turning digital enquiries (WhatsApp, Instagram, calls) into confirmed orders, driving repeat business, and delivering an unmatched customer experience.
Key Responsibilities
- Drive Conversions: Manage multi-channel enquiries (WhatsApp, IG, Phone) and actively upsell to convert prospects into buyers.
- Manage Orders: Process customer orders accurately, coordinate with internal teams, and ensure timely delivery updates.
- Nurture Relationships: Conduct post-sales follow-ups, handle feedback professionally, and re-engage existing customers to secure repeat sales.
- Track & Report: Maintain clear customer records and generate daily/weekly performance reports.
Key Requirements
- Education: Minimum of an OND, HND, or Bachelor’s Degree.
- Experience: Proven track record in customer service, retail sales, or e-commerce (digital/social media selling is a major plus).
- Location: Must live in or have very close proximity to Surulere, Lagos.
- Skills:Exceptional closing and communication skills, strong computer literacy, and the ability to thrive in a fast-paced environment
- (Proximity to Surulere is strictly preferred; only shortlisted candidates will be contacted.
Application Closing Date
10th October, 2026.
Method of Application
Interested and qualified candidates should send their Applications to: using job title as subject of mail.
Note : Only shortlisted candidate will be contacted.
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Vacancy posted 1 day ago
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